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Joy Hotel

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Joy Hotel

locationFirenze, Florence

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About Joy HotelAbout Joy Hotel

Location

This hotel warmly welcomes guests in Florence.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, an alarm call service and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, an alarm clock and WiFi are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms and smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym and a spa.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: VISA, AMEXCO and MasterCard.

Amenities at Joy Hotel Amenities at Joy Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

789

Very Good

238

Average

28

Poor

11

Terrible

13

Recent Reviews: 1079

  • User:Patriciatremblay

    Trip type: Friends getaway

    C-Hotels Joy - Florence Italy

    rating31 Oct 2025

    We were made to feel welcomed the moment we entered the hotel. The entire staff friendly and very helpful. The room was spotless. Would definitely return and I highly recommend this property.

  • User:David G

    Trip type: Couples

    Best guest service ever

    rating23 Oct 2025

    This hotel is just a few steps from the Firenze S.M.N. train station, which makes it very convenient if you're arriving and departing by train. There is also a tram stop at the station, so you can...

  • User:Victoria O

    Trip type: Couples

    Very good location for the train station if you are using the hotel as a base

    rating31 Aug 2025

    The staff were very friendly and professional , the rooms were clean and it was good to have the shared balcony too

  • User:Abe S

    Trip type: Solo travel

    Excellent in Every Way

    rating04 Aug 2025

    This hotel has everything that I needed for my travel in Toscana and around Italy. The location is right across from the central station making it so convenient for traveling and access to many tour...

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