Ibis Florence Prato East

Recent Reviews: 931

• User: CazzaBarnes

  Trip type: Solo travel

  Great staff but dirty carpets and no good if travelling by train

  Firstly, the front of house staff are amazing. Really friendly, helpful, professional and knowledgeable. The catering staff work hard to keep everything topped up and the breakfast is ok but for €12 you’d get more in the city. The hotel offers free WiFi, has comfortable clean beds and decent shower pressure. However the air con doesn’t work and the windows don’t open leaving the rooms unbearably h… Read moreFirstly, the front of house staff are amazing. Really friendly, helpful, professional and knowledgeable. The catering staff work hard to keep everything topped up and the breakfast is ok but for €12 you’d get more in the city. The hotel offers free WiFi, has c… Read more

• User: Andre C

  Trip type: Family

  Lack of respect!

  > "A total lack of respect is the lasting impression this hotel left on me. My family and I stayed in two rooms, and we paid for everything at check-in. However, when we went into the breakfast room, the receptionist stopped me and said we couldn't enter because we hadn't paid beforehand. She asked us to go double-check with the front desk, but we told her that since she was the one making the… Read more> "A total lack of respect is the lasting impression this hotel left on me. My family and I stayed in two rooms, and we paid for everything at check-in. However, when we went into the breakfast room, the receptionist stopped me and said we couldn't enter be… Read more

• User: rockyc720

  Trip type: Friends getaway

  Best English spoken here.

  Room was small like all Italian hotels. No refrigerator or coffee maker. King bed was comfortable, TV was smart but needed phone to watch anything. Located far from town center. Breakfast was scrambled eggs and hotdogs along with all the Italian fixings. Bathroom was bigger than the other 5 hotels we stayed in. Walk in shower closet. Soap in bottle provided. All workers spoke very good English.Room was small like all Italian hotels. No refrigerator or coffee maker. King bed was comfortable, TV was smart but needed phone to watch anything. Located far from town center. Breakfast was scrambled eggs and hotdogs along with all the Italian fixings. Bathr… Read more

• User: JohnFromNorway

  Trip type: Business

  Nice average hotel

  The hotel is located a bit outside the city center of Florence, near a big shopping mall, This gives good value for money. Nice welcoming staff. Comfortable sleep in a ordinary type room. I liked the bath tub in my room. The hotel bar closes a bit early, but why not.The hotel is located a bit outside the city center of Florence, near a big shopping mall, This gives good value for money. Nice welcoming staff. Comfortable sleep in a ordinary type room. I liked the bath tub in my room. The hotel bar closes a bit early, but w… Read more

• User: Sarcasticjain

  Trip type: Family

  Far From Florence Central. Cozy stay if you have a car.

  The hotel is 15 kms far from the Florence City Central. We took a bus from central which dropped us 1.5kms far from the hotel. Waited for 1 hrs & had to take a lift from a Local passing. You dont get taxis easily. Pre plan your taxis with the reception. Hotel is good to book only if you have a car. Breakfast not worth it. Rooms are small & ok. Not recommended for tourists who wants to cove… Read moreThe hotel is 15 kms far from the Florence City Central. We took a bus from central which dropped us 1.5kms far from the hotel. Waited for 1 hrs & had to take a lift from a Local passing. You dont get taxis easily. Pre plan your taxis with the reception. Ho… Read more