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This city’s attractions are just on the doorstep of this hotel in Florence’s city centre. Santa Maria Novella train station is located opposite the hotel and it is just a short walk to the Dome, the Uffizi Gallery, the Ponte Vecchio, the shopping area and the congress centre as well as the exhibition halls.
140 non-smoking rooms, including 5 junior suites, 5 suites, 10 apartments and 9 studios, are available to guests in a 5-storey main building and a 5-storey auxiliary building. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, tea/coffee station and oven. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The apartment hotel has family rooms and smoking rooms.
The outdoor pool complex is ideal for exercise and relaxation. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, horse riding, a gym, aerobics, a spa and hydrotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Various dining options are available, including a breakfast room, a café and a bar. Guests can dine in a cosy atmosphere at the restaurant (non-smoking and à la carte). A generous breakfast buffet guarantees a great start to the day.
Via Luigi Alamanni 3
Check-in from 3:00 PM · check-out by 11:00 AM
Very Good
2637 reviewsUser: George G
Trip type: Couples
Quality place in a great location
Nicely appointed, quiet rooms despite proximity to the train station. Great location for train travel or walking the historic city to most attractions! Friendly and professional service. We had breakfast almost every morning and that was a convenient way to se…
User: Angus H
Trip type: Family
4 days in Florence
Great location near to rail station and within 500 meters or so from the Duomo.Rooms was clean spacious and good value.All staff were very helpful.Rooms at front do experience noise from trains and trams but not excessive.Breakfast was a real plus.Great happy…
User: Safari09205850421
Trip type: Family
Family trip nightmare
Unfortunately the experience with your hotel C-hotels Ambasciatori was the worst experience ever. Our family's last stay at your hotel C-Hotel Ambasciatori was exclusively for overnight stays, and we always left around 8:00 AM and always arrived after 9:00 PM.…
User: Compass603100
Nice hotel but too noisy outside.
Although this is a nice hotel and so handy for the train station, the noise from outside is dreadful. Nicola Leone, Direttore generale at C-Hotels Ambasciatori, responded to this review Dear Compass603100,Thank you for sharing your experience and for appr…
User: Trek07985256034
Trip type: Couples
disappointment
We stayed for two nights and checked out on 13/04/2026, but unfortunately the experience was disappointing. The room was uncomfortably hot and the air‑conditioning only worked on fan mode, despite several guests asking reception for cooler settings. We had to…
