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Grand Hotel Baglioni

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Grand Hotel Baglioni

locationFirenze, Florence

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About Grand Hotel BaglioniAbout Grand Hotel Baglioni

Location

This city hotel is located at the heart of Florence just a few minutes walk from Santa Maria Novella train station (300 m). The conference centre and countless interesting museums are to be found in the near vicinity.

Facility

The hotel was built in 1902. 195 non-smoking rooms, including a suite, 20 single rooms and 164 double rooms, are located on 5 storeys and can be reached by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard amenities in the rooms. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, satellite television, a radio and WiFi provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. Comfortable sun loungers are available on the terrace.

Meals

The dining area includes a restaurant and a bar. The hotel offers a wide range of catering options. Half board and full board can be booked. Breakfast, lunch and dinner are available. Diet meals and gluten-free meals can be prepared on request. The hotel also offers special catering options.

Amenities at Grand Hotel Baglioni Amenities at Grand Hotel Baglioni

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Public Transport

300 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1439

Very Good

1147

Average

391

Poor

200

Terrible

118

Recent Reviews: 3294

  • User:Jacqui B

    Trip type:

    Could have been so nice…

    rating11 Aug 2025

    Fridge in room barely keeps drinks cool - it was over 40 degrees here today. Engineer checked it for me and I was told that’s as cool as it runs. Cooked foot at breakfast barely warm and this was as...

  • User:Pete G

    Trip type:

    Grand Hotel Baglioni, Florence.

    rating08 Aug 2025

    My wife and I stayed at the Baglioni with the negative reviews still ringing in my ears. On entering reception I thought they were valid as there was a smell. However, I believe this is a problem...

  • User:marcbF503NE

    Trip type:

    The rotten apple in the group. Events take priority, not guests!!!!

    rating22 Jul 2025

    Sadly this hotel has become the rotten apple in the Baglioni Group of hotels. We have stayed at this hotel twice before without incident but on our third occasion we've been very disappointed...

  • User:O2996ESjulieb

    Trip type:

    Never again!!!

    rating13 Jul 2025

    I won’t be returning unfortunately or recommending this hotel. I visited this hotel 2 years ago and apart from a day when there was a wedding there and most of the rooftop garden was unavailable...

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