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Firenze, Florence Share this Deal
About Diplomat Hotel
This hotel is centrally situated in front of Santa Maria Novella train station and is a few minutes from shopping venues and the historical centre as well as the convention centres. Florence airport is 5 km from the hotel.
80 non-smoking rooms are located on 5 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and smoking rooms.
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym and a spa.
Dining facilities include a non-smoking restaurant, a breakfast room, a café and a bar. A continental breakfast buffet guarantees a great start to the day.
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
Amenities at Diplomat Hotel
Facilities
24-hour reception
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Foyer
Garage
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Pets
Restaurant(s)
Restaurant(s) with non-smoking area
Room Service
Shops
Small supermarket
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
No high-touch furnishings
No high-touch furnishings in public areas
Protective equipment for employees
Social distancing regulations
Use of commercially available disinfectants
Meals
Breakfast Buffet
Continental Breakfast
Sport/Entertainment
Gym
Location
Around this property:
City Centre
100 m
Tourist Centre
100 m
User Rating & Reviews
Excellent
512
Very Good
177
Average
34
Poor
8
Terrible
22
Recent Reviews: 753
User:aburch
Trip type: Couples
Amazing hotel, freebies and spacious rooms
04 Aug 2025
User:kalesg2025
Trip type: Couples
Excellent
24 Jul 2025
User:332pamelaf
Trip type:
Good hotel in a good location with easy access to the train station and the airport tram
01 Jul 2025
User:BunnyGirl1957
Trip type: Family
Perfect One Night Stay
28 Jun 2025
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