10 +PHOTOS
12+ photos
This hotel is located in Bergamo.
Via Betty Ambiveri 35
Check-in from 3:00 PM · Check-out by 12:00 PM
Via Betty Ambiveri 35
Check-in from 3:00 PM · Check-out by 12:00 PM
Good
554 reviewsUser: dawnydear
Trip type: Friends getaway
Calm , lovely , relaxed ??
Good location, rooms although small were good and functional and comfortable and clean! Breakfast was good ?? reception were very helpful as helped us find somewhere to eat late to eat with walking distance ! Also taxi in the morning ?? absolutely amazing staff ! Very helpful! 5 stars ? for them ! Wonderful stay and would stay again ! Thanks ??Good location, rooms although small were good and functional and comfortable and clean! Breakfast was good ?? reception were very helpful as helped us find somewhere to eat late to eat with walking distance ! Also taxi in the morning ?? absolutely amazing staf…
User: Jim K
Trip type: Couples
No Air Con
April 2026, Bergamo very nice and good weather. Despite all sites saying rooms are air conditioned, ours wasn't. They even moved us to another room which didn't have working air con. Every morning we complained we were given various reasons. 'its on winter setting' , 'it will be on 4 hours during day to cool the room, 'some one will look at it after the weekend'. On our last day (a Monday) the air… April 2026, Bergamo very nice and good weather. Despite all sites saying rooms are air conditioned, ours wasn't. They even moved us to another room which didn't have working air con. Every morning we complained we were given various reasons. 'its on winter set…
User: Jess D
Trip type: Couples
Rude staff and dated rooms
Nice looking hotel upon arrival until we checked in and were treat rudely by the receptionist. I understand that this was early hours of the morning, however after hours spent travelling and getting caught in the rain, we had expected be treat in a polite manner. The hotel lifts are very small and make loud noises. The room was very dated but the bed was comfortable and the bathroom was clean. Nic… Nice looking hotel upon arrival until we checked in and were treat rudely by the receptionist. I understand that this was early hours of the morning, however after hours spent travelling and getting caught in the rain, we had expected be treat in a polite mann…
User: Marie C
Trip type: Couples
Well worth a visit
The staff are above the norm. The restaurant is well worth a visit. The food is fabulous. The room was clean, spacious, and had lots of natural light. The air con works. The WiFi was very good. The entrance is bright and very inviting.I had a wonderful stay. Alessio Tore, Direttore generale at Starhotels Cristallo Palace, responded to this review Dear Marie C,Thank you so much for your great… The staff are above the norm. The restaurant is well worth a visit. The food is fabulous. The room was clean, spacious, and had lots of natural light. The air con works. The WiFi was very good. The entrance is bright and very inviting.I had a wonderful stay.…
User: Journey04916151180
Trip type: Couples
Dayuse booking - great idea!
We booked a room because we had to be out of our apartment in Bergamo at 11am, and our return flight was 22:15. The humidity out and about was almost unbearable in the heat so we booked via Dayuse. We got the room from 10:30 to 18:00 and literally was the best thing we could have done as it saved us having to hang around all day. We were able to have a nap, cool down and freshen up before our flig… We booked a room because we had to be out of our apartment in Bergamo at 11am, and our return flight was 22:15. The humidity out and about was almost unbearable in the heat so we booked via Dayuse. We got the room from 10:30 to 18:00 and literally was the best…
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