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Mercure Bergamo Centro Palazzo Dolci

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Mercure Bergamo Centro Palazzo Dolci

locationItaly, Bergamo

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About Mercure Bergamo Centro Palazzo DolciAbout Mercure Bergamo Centro Palazzo Dolci

Location

This hotel is located in Bergamo. The nearest airport is Bergamo - Orio al Serio (BGY).

Facility

The hotel has a lift and features 88 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

For guests who wish to keep active, cycling/mountain biking, tennis and beach volleyball are available. With water skiing, windsurfing, canoeing, sailing, catamaraning, kayaking and diving available, fans of water sports will have plenty to choose from. The fitness rooms are perfect for a comprehensive workout. A spa and massage treatments are available in the wellness area.

Meals

There is a bar on the premises. A fortifying breakfast is served daily. Diet meals and gluten-free meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Mercure Bergamo Centro Palazzo Dolci Amenities at Mercure Bergamo Centro Palazzo Dolci

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

    • -

      Car Park

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

    • -

      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Beach Volleyball

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      Canoe

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      Catamaran

    • -

      Cycling/Mountain Biking

    • -

      Diving

    • -

      Gym

    • -

      Massage

    • -

      Sailing

    • -

      Tennis

    • -

      Windsurfing

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

513

Very Good

719

Average

279

Poor

89

Terrible

78

Recent Reviews: 1678

  • User:Alan O

    Trip type:

    Mean spirited and not helpful

    rating18 Oct 2025

    In every way the hotel was just slightly disappointing with kettle not working on arrival. Strange to find the milk ration for the room was limited with reception reluctant to give us more than a...

  • User:JarmoT67

    Trip type:

    Good location. There was room for improvement.

    rating29 Jul 2025

    We had good experiences with the hotel from a previous trip, so we ended up booking a room at a familiar hotel for our holiday in Bergamo. We ended up booking the Privilege Room because we wanted a...

  • User:vodmat

    Trip type:

    OK for a night

    rating29 Jul 2025

    Conveniently located next to a public parking house, the hotel offers well-sized, comfy rooms. The kindness of the receptionists varies. Skip their breakfast! Crowdy and not inviting.

  • User:rml0404

    Trip type: Family

    Nice hotel

    rating28 Jul 2025

    Nice hotel just a 5 minute walk away from Bergamo Train Station. Nice clean rooms. The beds were a bit stiff and squeaky, but got a good nights rest anyway. The breakfast was a bit messy. Took a long...

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