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Swiss-Belhotel Tarakan

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Swiss-Belhotel Tarakan

locationTarakan, Tarakan

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About Swiss-Belhotel TarakanAbout Swiss-Belhotel Tarakan

Location

The hotel is situated in the heart of Tarakan Island, East Kalimantan. Centrally located, the property offers an ideal base for visitors wishing to explore Tarakan. Various restaurants are approximately 1 km away and bars and pubs 2 km away from the hotel. The hotel is less than 10 minutes from Juwata Airport and 50 minutes by plane from Samarinda or Balikpapan.

Facility

The hotel has 82 rooms, including 5 junior suites and 34 double rooms, which are located on 8 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can relax and enjoy the sun loungers and parasols provided. There are many ways to relax or stay active at the hotel, including a gym, badminton, a spa and massage treatments. An entertainment programme and live music are also options for entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a dining room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. The hotel also offers special catering options. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Swiss-Belhotel Tarakan Amenities at Swiss-Belhotel Tarakan

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Offers

  • Sport/Entertainment

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      Badminton

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      Children's Pool

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      Gym

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

LocationLocation

Map preview

Around this property:

City Centre

500 m

Forest

500 m

Restaurants

1 km

Bars / Pubs

2 km

Sea

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

154

Very Good

112

Average

45

Poor

9

Terrible

5

Recent Reviews: 325

  • User:tim r

    Trip type: Couples

    Your best option in Tarakan

    rating14 Oct 2025

    Stayed for one night whilst transferring from Malaysian Sabah to Indonesian Kalimantan. It did most things pretty well. Try to get a room away from the nonstop Indonesian traffic. The rooms were a bit tired, food was ok, pool looked alright for a splash, vast breakfast - but we had a plane to catch. Very much a business hotel Herna Rey, Layanan Tamu/Resepsionis at Swiss-Belhotel Tarakan, responded to this review Dear Madam & SirWarm Greetings from Swiss-Belhotel TarakanThank you for your review. From your review, we conclude that our service is excellent.We look forward to your next business visit or vacation with us.RegardsManagement

  • User:andrew l

    Trip type: Friends getaway

    Terrible bed

    rating20 Feb 2025

    In general the hotel was ok, although it was slightly overpriced. The significant issue I had was the standard of bed that was provided. I travel for two months a year and stay in accommodation ranging from backpackers to five star hotels, but the bed in this hotel was by far the worst I have struck for years. It sagged permanently in the middle and meant that when i woke in the middle of the night i had a terrible headache from my curved spine. I couldn't sleep after that. My friend's bed was ok. The management are aware of the problem, and have started replacing the beds (starting in the more expensive rooms). In my mind there is no way that any hotel should have offered that bed to a guest. If you do stay there, i suggest you carefully check the standard of the bed you are being offered. Herna Rey, Layanan Tamu/Resepsionis at Swiss-Belhotel Tarakan, responded to this review Dear Pak AndrewWarmest Greeting from Swiss-Belhotel TarakanThank you for submitting your comment. We always appreciate every comment to develop better services for our guests. As previously confirmed to you that the bed has been replaced with a new one.We will check and see it in the room where you are staying. Thank you for staying. Greetings Management

  • User:maximilian1988

    Trip type: Couples

    Amazing Hotel!

    rating27 Jan 2025

    This excellent hotel earns a perfect 5-star rating for delivering outstanding comfort and service across all aspects of the stay.The bed deserves special emphasis for its exceptional comfort - truly worthy of multiple exclamation points! The quality of sleep it provides sets a remarkably high standard for hotel bedding comfort.Staff demonstrate exemplary friendliness, creating a welcoming atmosphere throughout the property. Their attentive service enhances the overall guest experience.The breakfast offering impresses with delicious options, providing an excellent start to each day. The quality and variety of breakfast items meet high standards for hotel dining.A particularly valuable amenity is the complimentary airport shuttle service, adding convenience for travelers. This thoughtful service removes transportation stress from arrival and departure.For anyone visiting Tarakan, Swiss-belhotel provides an exceptional combination of supreme comfort, friendly service, quality dining, and practical amenities. The outstanding bed comfort alone makes it worth booking, while the additional perks create a complete premium hotel experience. Herna Rey, Layanan Tamu/Resepsionis at Swiss-Belhotel Tarakan, responded to this review Dear Mr Maximilian Warmest Greeting from Swiss-Belhotel Tarakan Thank you for you value feedback, We are overjoyed to read your 5-star review! Thank you for your kind words and for supporting our product/service. We truly appreciate your feedback and are always striving to improve.Regard Management

  • User:Nikho K

    Trip type: Business

    Excellent service and laundry

    rating06 Oct 2024

    Thank you very much for Pak Mulyono and all related staff that helping and accommodate my needs and requirements according to my work environment. 3 weeks flies like a blink. Another special thumbs up for the laundry team in the hotel. Keep it up ladies and gents! Happy birthday for Swiss-bel Hotel Tarakan, thank you for everything - Room 411 Herna Rey, Layanan Tamu/Resepsionis at Swiss-Belhotel Tarakan, responded to this review Dear Bapak NikhokSalam hangat dari Swiss-Belhotel Tarakan..! Terima kasih karena sudah memilih pelayanan Swiss-Belhotel Tarakan dan karena sudah meluangkan waktu untuk memberikan rating kepada kami. Dari rating dan komentar Anda, kami menyimpulkan bahwa pelayanan kami telah memenuhi ekspektasi Anda. Ini memotivasi kami untuk terus meningkatkan pelayanan kami demi kenyamanan tamu yang menginap di Swiss-Belhotel Tarakan. Terima kasih dan kami nantikan kunjungan Bapak berikutnya di Swiss-Belhotel Tarakan. Salam hangat, Manajemen

  • User:Lindsay A

    Trip type: Business

    Friendly & great soft beds!

    rating30 Apr 2023

    Stayed here with a group of 24 for four nights. Great staff. Excellent breakfast. Best of all, very comfortable beds!! Well located. Ordered a boxed breakfast went leaving early by ferry which was very well done indeed. Very happy to recommend. Herna Rey, Layanan Tamu/Resepsionis at Swiss-Belhotel Tarakan, responded to this review Dear Ms Lindsay,Warmest greeting from Swiss-belhotel Tarakan!I greatly appreciated toward your valued comment and really appreciate for your feedback on the services. I have passed this toward our staff for the appreciation and they thank you for those input and reward feedback toward hospitality, breakfast and housekeeping services we provided.We are hoping your next visit to Tarakan will be a valuable one and we are keen to provide best service upon your coming visit toward Swiss-belhotel Tarakan in the future.Thank you and kind regards,Ulatun NyundaGeneral Manager

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