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This hotel is located right in the heart of Surabaja.
The hotel has a lift and features 143 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include a washing machine and an ironing set. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. The sun loungers are perfect for soaking up some sun. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including a spa, a sauna and massage treatments. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371
Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.
The following credit cards are accepted: American Express, VISA, JCB and MasterCard.
Facilities
Air conditioning
Hotel Safe
Lifts
Café
Shops
Bar(s)
Restaurant(s)
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Car Park
Laundry Facilities
Disability-friendly
Wifi
Beauty and Spa
Massage
Building Information
Number of Rooms (total)
Category
Category (Official)
Category (Recommended)
Hygiene
Protective hygiene screens
Social distancing regulations
Enhanced cleaning programme
Contactless payment
Protective masks for guests
Hand sanitiser
Medical teleconsultation
Housekeeping only upon request
Sanitiser dispenser
Hygiene training for staff
Health checks on staff
Use of commercially available disinfectants
Protective equipment for employees
Packaged meals
No high-touch furnishings in public areas
No high-touch furnishings
Time interval between room bookings
Protective equipment for guests
Meals
Breakfast Buffet
Continental Breakfast
Payment
American Express
VISA
MasterCard
JCB
Room Facilities
Bathroom
Shower
Bathtub
Hairdryer
Satellite/cable TV
Internet access
Minibar
King-size Bed
Carpeting
Air conditioning (centrally regulated)
Safe
Lounge
TV
Double Bed
Tea/coffee maker
Washing Machine
Wheelchair access
Sport/Entertainment
Indoor Pool
Outdoor Pool(s)
Children's Pool
Pool bar
Sun loungers
Sauna
Number of Pools

Excellent
440
Very Good
222
Average
69
Poor
14
Terrible
9
Recent Reviews: 753
User:Tarina C
Trip type:
Have a great business trip stay!
18 Jun 2026
User:ardyanpputra
Trip type: Couples
Swiss Bell in
16 Jun 2026
User:MitaPW
Trip type: Family
A Place to Stay in Surabaya
02 Jun 2026
User:samane r
Trip type:
Great experience
29 May 2026