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The hotel is located in the Raya Darmo area of Surabaya, on the main boulevard and close to the business and shopping areas of the city. The nearest airport is Juanda Airport and is reachable within only 25 minutes’ drive.
The hotel has a lift and features 124 rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service (for a fee), a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.
There are many ways to relax or stay active at the hotel, including a gym, table tennis, aerobics, a spa, a sauna and massage treatments. An entertainment programme and live music are also options for entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371
Various dining options are available, including a restaurant, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Staff are also happy to provide children's meals.
The following credit cards are accepted: VISA and MasterCard.
Facilities
24-hour check-in
24-hour reception
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Disability-friendly
Garage
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Restaurant(s)
Room Service
Shops
TV Room
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
Set menu dinner
Set menu lunch
Sport/Entertainment
Aerobics
Gym
Massage
Sauna
Table Tennis

Beach
10 km
Excellent
174
Very Good
147
Average
48
Poor
8
Terrible
3
Recent Reviews: 378
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