Kokoon Hotel Surabaya

Name: Kokoon Hotel Surabaya
Address: JALAN SLOMPRETAN NO. 26, Surabaya, indonesia
Telephone: +44-204-505-9777
Rating: 4.5

Surabaya, Indonesia

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About Kokoon Hotel Surabaya

location

This hotel welcomes guests in Surabaja.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

rooms

Rooms are equipped with air conditioning. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a flatscreen television and WiFi (no extra charge) ensure optimal comfort. Guests will also find slippers in their rooms. Amenities in the bathrooms include a shower. For additional comfort, guests are provided with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A terrace with sun loungers and parasols is available. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, a spa and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

meals

The hotel includes a restaurant and a café. A continental breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Amenities at Kokoon Hotel Surabaya

Facilities
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  Air conditioning
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  Bicycle Hire
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Packaged meals
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  Protective equipment for employees
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Continental Breakfast
Sport/Entertainment
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  Cycling/Mountain Biking
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  Golf
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  Gym
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  Indoor Pool
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Parasols
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  Sun loungers
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  Sun terrace

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 64

User:ima p
Trip type: Couples
Enjoyable budget hotel near Surabaya Pasar Turi station
23 Nov 2025
Aesthetic room. With nice pool, quite comfortable, but the location is a little bit in the middle of nowhere, hard to find food around.. but if you bring your own car, its comfortable to stay. Oh yeah parking lot its limited.
User:chenoawilson
Trip type: Couples
A Perfect Pitstop
08 Jul 2024
We had a short but sweet stay in Kokoon. The staff were very friendly and helpful, room was clean and the pool was nice. The restaurant was always open and accommodated our vegan diet by changing a few things for us. We loved the old-timey aesthetic too.
User:Foe D
Trip type: Family
Best experience
27 May 2024
The is one of the best midrange hotel in subraya and the best I visited so far in Indonesia.the house keeping is par excellence.nthe reception girls are cute and very helpful. I was with my fly in room 521 and checked out in the morning on the 29th of May.the reception girl was very cheerful and helped us out without any hassles,even though the location is a bit away the food and service makes u want to come here.My thumb's up to the hotel staff for Keeping the hotel going even in this competition in Surabaya ..Hats off to the hotel staff again.
User:Seaside373669
Trip type: Family
Good overall
09 Jul 2023
Room was nice, with good aircon. Lobby and reception staff welcoming.Bathroom well setup though tap came off on shower (issue as spraying hot water at the time), and sink tap was loose. Nothing a spanner / glue wouldn’t sort.Breakfast was below average - we got there at 9:30 (10AM close), and everything cold or empty. Not the end of the world to have cold to semi-warm rice and noodles, but…Pool looked very good though didn’t use.Nothing massively wrong and might be more a 4* review but the bottom line is - would you stay again and I’m not sure I would, so 3*
User:mwalewangko
Trip type: Family
Quaint heritage hotel
05 Apr 2023
We stayed in a quaint historical hotel on our 2nd leg Surabaya tour.The heritage building was used to be the wooden matchsticks factory dated since 1928 and had been renovated to meet modern hotel standard. We like our rooms in terms of its size, cool aircon, amnenities (too bad no mini fridge) and the worth it price. We love the ground floor where The Arch bistro is located. So beautiful and pleasing the eyes.It is located in chinatown area that quite busy during day time but so dark and quiet when the evening falls. Although we don’t like its tiny parking spaces and slow service (from kitchen staff) during breakfast and dinner, but basically we enjoyed our stay.It is recommended also if you don’t mind being waking up in the middle of the night (up tp dawn) because suddenly hearing unexplainable noises of moving furnitures upstais and someone’s whistling down the corridors - while when we check it out, no one’s there. It was one of a lifetime experience indeed!