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This hotel warmly welcomes guests in Surabaja. For those in need of an adults-only holiday, it provides everything needed for a pleasant stay.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is on hand for guests' business and communication needs.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna and massage treatments. Evening entertainment includes live music. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371
Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.
Facilities
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Disability-friendly
Garage
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Restaurant(s)
Room Service
Shops
TV Room
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
Breakfast Buffet
Sport/Entertainment
Aerobics
Children's Pool
Gym
Indoor Pool
Massage
Number of Pools
Outdoor Pool(s)
Sauna

Excellent
146
Very Good
191
Average
64
Poor
22
Terrible
8
Recent Reviews: 431
User:Julio Murdy S
Trip type:
Great hospitality
22 Apr 2026
User:Youke I
Trip type:
Good experience
04 Feb 2026
User:alpinsky
Trip type:
Pengalaman di santika hotel
17 Jan 2026
User:brigittaputri96
Trip type:
Newly renovated Santika Premiere Surabaya!
16 Jan 2026