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Swiss-Belhotel Borneo Samarinda

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Swiss-Belhotel Borneo Samarinda

locationSamarinda, Samarinda

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About Swiss-Belhotel Borneo SamarindaAbout Swiss-Belhotel Borneo Samarinda

Location

Strategically located in the business district of Samarinda, the capital city of East Kalimantan, the hotel offers direct access to the Central Plaza, one of the largest shopping centres in Samarinda. It features panoramic views of the Mahakam River, one of the largest rivers in East Kalimantan. The hotel is located two and a half hours’ drive from Pinggan International Airport.

Facility

The hotel has 2 lifts and features 183 rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. There is also a playground for younger guests. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a steam bath and massage treatments. An entertainment programme and live music are also options for entertainment. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Swiss-Belhotel Borneo Samarinda Amenities at Swiss-Belhotel Borneo Samarinda

  • Facilities

    • -

      Air conditioning

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      24-hour reception

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      24-hour check-in

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      Hotel Safe

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      Currency Exchange

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      Lifts

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      Café

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      Newspaper kiosk

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      Small supermarket

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      Shops

    • -

      Bar(s)

    • -

      Restaurant(s)

    • -

      Conference Room

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      Internet access

    • -

      WLAN access

    • -

      Room Service

    • -

      Laundry Service

    • -

      Car Park

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      Playground

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      TV Room

    • -

      Laundry Facilities

    • -

      Wifi

  • Beauty and Spa

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      Massage

  • Building Information

    • -

      Number of Rooms (total)

  • Category

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      Category (Official)

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      Category (Recommended)

  • Hotel Type

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      City Hotel

  • Hygiene

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      Social distancing regulations

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      Enhanced cleaning programme

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      Contactless payment

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      Protective masks for guests

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      Hand sanitiser

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      Sanitiser dispenser

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      Hygiene training for staff

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      Use of commercially available disinfectants

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      Protective equipment for employees

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      Packaged meals

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      Protective equipment for guests

  • Meals

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      Set menu lunch

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Object Information

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      Fax

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      Telephone Hotel

  • Payment

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      VISA

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      MasterCard

  • Room Facilities

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      Bathroom

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      Shower

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      Bathtub

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      Hairdryer

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      Direct dial telephone

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      Internet access

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      Minibar

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      King-size Bed

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      Air conditioning (centrally regulated)

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      Safe

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      TV

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      Double Bed

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      Air conditioning (individually regulated)

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      Tea/coffee maker

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Children's Pool

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      Sun loungers

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      Parasols

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      Jacuzzi

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      Sauna

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      Steam bath

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      Aerobics

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      Gym

    • -

      Number of Pools

    • -

      Aerobics

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

335

Very Good

89

Average

67

Poor

14

Terrible

18

Recent Reviews: 523

  • User:Elizabeth K

    Trip type: Business

    Great Hotel

    rating28 Jul 2025

    I had a really great experience during my stay at swiss-belhotel borneo samarinda. Thank you for your warmest welcome! Swiss-Belhotel Borneo Samarinda, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review Dear Ms. Elizabeth,Thank you so much for your kind words! 😊We’re truly glad to hear you had a great experience during your stay at Swiss-Belhotel Borneo Samarinda.It was our pleasure to welcome you, and we hope to have the opportunity to serve you again in the near future! 💙Warm Regards,General Manager

  • User:Najwa K

    Trip type: Family

    Family stay was greatfull

    rating12 Jun 2025

    The hotel locations in the city and the facility is complete with children's swimming pools, the room was clean and facing to river view, and the breakfast in the Swiss cafe was tasty. Swiss-Belhotel Borneo Samarinda, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review Dear Mr/Ms,Thank you so much for your kind review!We’re delighted to know you enjoyed our central location, complete facilities—including the children’s swimming pool—and a clean room with a lovely river view. We’re also glad you had a great breakfast experience at Swiss-Café.Your feedback truly means a lot to us. We look forward to welcoming you and your family back on your next visit to Samarinda!Warm Regards,General Manager

  • User:Navigator62628485891

    Trip type: Friends getaway

    Amazing and clean hotel

    rating20 May 2025

    Good ambience hotel and a nice view. A very worth it hotel especially its presidential suite. Clean, nice, a very friendly hotel. The breakfast is nice as-well, I recommend the kue keroncong it’s a very unique experience. It is a very foreigner friendly hotel since the staff can speak english very well Swiss-Belhotel Borneo Samarinda, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review Dear Navigator62628485891,Thank you very much for your wonderful and detailed review! We're delighted to hear that you enjoyed the hotel's ambience, beautiful views, and especially the presidential suite.It's great to know that you found our hotel clean, friendly, and that you enjoyed the breakfast — especially the kue keroncong, which is indeed a unique local treat. We're also proud that our staff's English proficiency made your stay more comfortable and welcoming.We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay!Have a great day!Warm Regards,General Manager

  • User:Escape46964891043

    Trip type: Friends getaway

    excelente very good, very nice

    rating20 May 2025

    Excelente 👌👌👌👌very good very nice hotel, highly reccomend, good facility, clean, hygienic, great food, friendly people and great services.Need to try the “kue keroncong” near the bar, it is a special dessert in Kalimantan Timur. Very good👍🏻 Swiss-Belhotel Borneo Samarinda, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review Dear Escape46964891043,Thank you so much for your excellent review! We're thrilled to hear that you enjoyed our hotel’s facilities, cleanliness, hygiene, food, friendly people, and great services.We appreciate your recommendation to try the “kue keroncong” near the bar — it truly is a special dessert from East Kalimantan, and we’re glad you liked it!We look forward to welcoming you back for another wonderful experience. Thank you again!Have a great day!Warm Regards,General Manager

  • User:Jeston S

    Trip type: Business

    I had a pleasant stay at Swiss-Belhotel. The check-in process was quick, and the staff were friendly and helpful. The ro

    rating20 May 2025

    Swiss-Belhotel is a global hospitality brand known for delivering high-quality service, stylish accommodations, and modern facilities. With properties in key locations worldwide, it caters to both business and leisure travelers, offering amenities like fine dining, meeting rooms, pools, and spas. Swiss-Belhotel blends comfort, convenience, and local charm. Swiss-Belhotel Borneo Samarinda, General Manager at Swiss-Belhotel Borneo Samarinda, responded to this review Dear 983jestons,Thank you very much for your positive feedback! We're glad to hear that you had a pleasant stay and that our check-in process was quick, with friendly and helpful staff.We look forward to welcoming you back to Swiss-Belhotel for another great experience!Have a great day!Warm Regards,General Manager

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