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Swiss-Belhotel Silae Palu

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Swiss-Belhotel Silae Palu

locationPalu, Indonesia

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About Swiss-Belhotel Silae PaluAbout Swiss-Belhotel Silae Palu

location

This business hotel provides the comforts of modern accommodation and is blessed with a good view of the Palu Bay. It is some 5 minutes from the city centre and approximately 45 minutes’ drive from the sandy beach. The establishment is located 25 minutes away from Mutiara Airport.

facility

The hotel has 81 rooms, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols on the terrace invite guests to relax and unwind. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa, a sauna and massage treatments. An entertainment programme and a dance club are also options for entertainment.

meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Staff are also happy to provide children's meals. The hotel also offers special catering options.

Amenities at Swiss-Belhotel Silae Palu Amenities at Swiss-Belhotel Silae Palu

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Entertainment Programme

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

LocationLocation

Map preview

Around this property:

Airport

11000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

202

Very Good

61

Average

32

Poor

7

Terrible

5

Recent Reviews: 307

  • User:Journey07461706100

    Trip type: Family

    Great

    rating02 Apr 2026

    Its great, experience nya sat set, the food is great. FO Manager SBSP, Guest Services / Front Office at Swiss-Belhotel Silae Palu, responded to this review Bapak/Ibu Journey07461706100 yang terhormat,Terima kasih atas komentarnya mengenai kunjungan selama di Swiss-Belhotel Silae Palu. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif dari anda, saya yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Saya berharap pada kunjungan berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Salam Hormat,Erwin Effendi HGeneral Manager

  • User:Indah C

    Trip type: Solo travel

    The rooms comfortable, clean and i have no complaint at all, so far so good

    rating15 Mar 2026

    The rooms comfortable, clean and i have no complaint at all, so far so good FO Manager SBSP, Guest Services / Front Office at Swiss-Belhotel Silae Palu, responded to this review Bapak/Ibu Indahc2026 yang terhormat,Terima kasih atas komentarnya mengenai kunjungan selama di Swiss-Belhotel Silae Palu. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif dari anda, saya yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Saya berharap pada kunjungan berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Salam Hormat,Erwin Effendi HGeneral Manager

  • User:Adventure07177155219

    Trip type:

    Great stay

    rating12 Aug 2025

    I had a wonderful stay at this Hotel. From the moment I arrived, the staff greeted me warmly and assisted me with a smooth check-in process. The room was clean, comfortable, and well-prepared, with all amenities in place.During my stay, I enjoyed the delicious breakfast with a variety of options, and the restaurant staff were attentive and friendly. The facilities, including the swimming pool and gym, were well-maintained and easily accessible.What stood out the most was the excellent service — every staff member I encountered was polite, helpful, and made me feel truly welcome. I left the hotel feeling satisfied and would be happy to return for another stay. FO Manager SBSP, Guest Services / Front Office at Swiss-Belhotel Silae Palu, responded to this review Dear Adventure07177155219,Thank you very much for your comments regarding your stay at Swiss-Belhotel Silae Palu.I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Kindest RegardsHotel Management

  • User:Sherpa21478027979

    Trip type: Business

    The Best Hotels in Palu City

    rating12 Jul 2025

    Great hotel with clean and modern rooms, delicious cuisine and a diverse menu selection, a really comfortable restaurant because it is located above the sea.Complaints were addressed properly and resolve. I thoroughly enjoyed my stay here.Thanks, Swissbel hotel. See you on my next trip FO Manager SBSP, Guest Services / Front Office at Swiss-Belhotel Silae Palu, responded to this review Dear Sherpa21478027979,Thank you very much for your comments regarding your stay at Swiss-Belhotel Silae Palu.I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Kindest RegardsHotel Management

  • User:Mariusz M

    Trip type: Business

    Excellent experience

    rating23 Jun 2024

    A fantastic stay with the best possible service. The hotel provides everything you need for a comfortable stay. If anyone is wondering where to stay during stay in Palu, I can recommend this hotel with a clear conscience. My next stays will definitely be in this hotel. FO Manager SBSP, Guest Services / Front Office at Swiss-Belhotel Silae Palu, responded to this review Dear Mr Mariuszm,Thank you very much for choosing Swiss-Belhotel Silae Palu as your hotel accomodation during in Palu as well as taking your time to write down your experience regarding your stay.I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Best RegardsImam NugrohoGeneral Manager

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