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Swiss-Belresidences Rasuna Epicentrum

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Swiss-Belresidences Rasuna Epicentrum

locationCentral Jakarta, Jakarta

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About Swiss-Belresidences Rasuna EpicentrumAbout Swiss-Belresidences Rasuna Epicentrum

Location

This hotel welcomes guests in Jakarta.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities at the hotel include a baggage storage service. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. A fax machine is on hand for guests' business and communication needs.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and include a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Bathrooms with wheelchair access can also be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Parasols on the terrace are also available. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a sauna and massage treatments. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Swiss-Belresidences Rasuna Epicentrum Amenities at Swiss-Belresidences Rasuna Epicentrum

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Massage

    • -

      Number of Pools

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      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1759

Very Good

47

Average

16

Poor

5

Terrible

5

Recent Reviews: 1832

  • User:Fearless51056218224

    Trip type: Family

    Family staycation

    rating18 Mar 2026

    A special mention goes to Kevin, the Duty Manager, who was very professional and attentive. He made sure that my check-in was smooth and personally followed up to ensure everything during my stay was perfect. His hospitality really stood out and made me feel genuinely welcome.Overall, Swiss-Belresidences Rasuna Epicentrum is a great choice whether you’re in Jakarta for business or leisure. I would definitely stay here again and highly recommend it for anyone looking for comfort, convenience, and friendly service in the heart of the city GM SARE, General Manager at Swiss-Belresidences Rasuna Epicentrum, responded to this review Dear Mr/s. Fearless51056218224,Thank you for your exceptional and detailed review. We are truly delighted to know that you had such a memorable stay at Swiss-Belresidences Rasuna Epicentrum.We greatly appreciate your special mention of Kevin, our Duty Manager. Your kind recognition will certainly be shared with him. We are proud to know that his professionalism, attentiveness, and dedication ensured a smooth check-in experience and contributed to making your stay truly enjoyable.It is always our commitment to provide comfort, convenience, and warm hospitality for every guest, whether traveling for business or leisure. Your recommendation means a lot to us and serves as motivation for our entire team to continuously deliver excellent service.We look forward to welcoming you back for another pleasant stay in the future.Warm regards,Aditya A. WirakusumaGeneral Manager

  • User:Curious61695088998

    Trip type: Business

    Memorable stay

    rating18 Mar 2026

    Great hotel, excellent hospitality, very comfy,and helpful staff GM SARE, General Manager at Swiss-Belresidences Rasuna Epicentrum, responded to this review Dear Mr/s. Curious61695088998,Thank you for your kind review. We are delighted to know that you had a comfortable stay at Swiss-Belresidences Rasuna Epicentrum and that you appreciated our hospitality and helpful staff.Your feedback motivates us to continuously maintain the quality of our service and provide the best possible experience for our guests.We look forward to welcoming you back in the future.Warm regards,Aditya A. WirakusumaGeneral Manager

  • User:Hendra J

    Trip type: Couples

    Swiss bell hebat lah

    rating14 Mar 2026

    Very friendly staffs. Highly recommended.We will definitely be back. GM SARE, General Manager at Swiss-Belresidences Rasuna Epicentrum, responded to this review Dear Mr/s. Hendraj2026,Thank you for your kind review. We are delighted to know that you found our staff to be very friendly during your stay at Swiss-Belresidences Rasuna Epicentrum.Your recommendation means a lot to us and motivates our team to continue delivering excellent service.We truly look forward to welcoming you back for another pleasant stay.Warm regards,Aditya A. WirakusumaGeneral Manager

  • User:Fearless02938872646

    Trip type: Business

    Business

    rating23 Jan 2026

    Nice staff, very friendly and helpful. The food for the breakfast is good also. Thanks swissbel, I'll comeback later when i have a time GM SARE, General Manager at Swiss-Belresidences Rasuna Epicentrum, responded to this review Dear Mr/s. Fearless02938872646,Thank you very much for your review!We’re delighted to hear that you found our staff friendly and helpful, and that you enjoyed our breakfast. We look forward to welcoming you back to Swiss-Belresidences Rasuna Epicentrum whenever you have the time! Warm regards,Aditya A. WirakusumaGeneral Manager

  • User:aikey v

    Trip type: Couples

    Vacation

    rating13 Jan 2026

    What a beautiful places and good services, the food was so good and there is so many food. Thank you for Mr. Fadli, very helpful! GM SARE, General Manager at Swiss-Belresidences Rasuna Epicentrum, responded to this review Dear Mr/s. Aikeyv,Thank you for your kind review and wonderful feedback. We are delighted to hear that you enjoyed our beautiful place, good service, and the variety of food we offer.A special thank you for mentioning Mr. Fadli. We will be sure to share your appreciation with him, as he will be very happy to know that his assistance made a positive impact on your stay.We look forward to welcoming you back for another great experience in the future.Warm regards,Aditya A. WirakusumaGeneral Manager

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