47 +PHOTOS
49+ photos
This hotel is located in Jakarta.
Jalan Gatot Subroto Kav. 1
Check-in from 2:00 PM · Check-out by 12:00 PM
Jalan Gatot Subroto Kav. 1
Check-in from 2:00 PM · Check-out by 12:00 PM
Excellent
1295 reviewsUser: 310mikhael
Trip type: Family
Awful bathroom layout.
Several time passing this hotel, from outside it looks fine plus after checking hotel rating in TA i decide to book. What a mistake!Choose privilege room, expecting for bigger and better room but end up shock with room quality especially bathroom. Their shower area and WC are adjoined with no barrier (not glass no nothing), plus shower area are covered with curtains (again, curtains not glass) as… Several time passing this hotel, from outside it looks fine plus after checking hotel rating in TA i decide to book. What a mistake!Choose privilege room, expecting for bigger and better room but end up shock with room quality especially bathroom. Their shower…
User: Jondoli
Trip type: Solo travel
Nice Stay with Potential, but Service Consistency Needs Serious Attention
ReceptionWani at reception was warm and friendly — thank you for that. Unfortunately, the check-in felt rushed and lacked essential information. Details about the pool, gym, and Wi-Fi access were not explained. In most Mercure hotels, this is standard SOP. Only breakfast and floor preference were mentioned. A clearer and more complete briefing would be greatly to improve the arrival experience.Res… ReceptionWani at reception was warm and friendly — thank you for that. Unfortunately, the check-in felt rushed and lacked essential information. Details about the pool, gym, and Wi-Fi access were not explained. In most Mercure hotels, this is standard SOP. Onl…
User: Dreamer11015606579
Trip type: Family
Pengalaman stay
Overall stay was good, easy access, room’s clean, all staffs are helpful and friendly. Amelia guide us really well. Thank you Dwi Fendy Apriansyah, Guest Services / Front Office at Mercure Jakarta Gatot Subroto, responded to this review Dear Valued GuestThank you for sharing your positive feedback. We are delighted to know that you had an overall pleasant stay with easy access, clean rooms, a… Overall stay was good, easy access, room’s clean, all staffs are helpful and friendly. Amelia guide us really well. Thank you Dwi Fendy Apriansyah, Guest Services / Front Office at Mercure Jakarta Gatot Subroto, responded to this review Dear Valued GuestT…
User: Nuraini N
Trip type: Solo travel
very good
I had a wonderful stay at this hotel—it was great, clean, and very comfortable. The rooms were well maintained, tidy, and made me feel at ease from the moment I arrived. What truly stood out was the excellent service provided by the staff. A friendly staff member named Ela was especially helpful throughout my entire stay. She was warm, attentive, and always ready to assist with any requests or que… I had a wonderful stay at this hotel—it was great, clean, and very comfortable. The rooms were well maintained, tidy, and made me feel at ease from the moment I arrived. What truly stood out was the excellent service provided by the staff. A friendly staff mem…
User: fannysa a
Trip type: Family
Best staying
So far its fun staying at mercure, we choose this hotel since my mom had to attend a graduation master ceremony. Staying at here was so comfortable and fun. thanks rania Dwi Fendy Apriansyah, Guest Services / Front Office at Mercure Jakarta Gatot Subroto, responded to this review Dear Valued Guest,Thank you very much for your kind review.We are delighted to hear that your stay at Mercure was… So far its fun staying at mercure, we choose this hotel since my mom had to attend a graduation master ceremony. Staying at here was so comfortable and fun. thanks rania Dwi Fendy Apriansyah, Guest Services / Front Office at Mercure Jakarta Gatot Subroto, r…
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