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Located in BSD City Serpong Tangerang, the hotel is situated in the city's primary shopping and entertainment centre, within walking distance from a host of attractions, including Ocean Park. The German Centre in the southwest of Jakarta can be reached in only 40 minutes. The hotel also provides easy access from major toll roads that provide connections to all destinations. The establishment is 30 minutes away from Jakarta Soekarno-Hatta International Airport.
The hotel has a lift and features 150 rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.
Fun on the waterslide and a relaxing soak in the hot tub offer the perfect way to unwind. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa, a sauna and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371
Various dining options are available, including a restaurant, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
The hotel accepts the following credit cards: VISA and MasterCard.
Facilities
24-hour check-in
24-hour reception
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Disability-friendly
Hairdresser
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Newspaper kiosk
Restaurant(s)
Room Service
Shops
Small supermarket
Waterslide
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
Set menu dinner
Set menu lunch
Sport/Entertainment
Aerobics
Children's Entertainment
Golf
Gym
Jacuzzi
Massage
Sauna

Excellent
1988
Very Good
347
Average
125
Poor
25
Terrible
16
Recent Reviews: 2501
User:chiakpng
Trip type:
The Excellent vibes in Hotel Santika Bsd City Serpong
14 Nov 2025
User:Compass52576580374
Trip type:
Warm, welcoming and value
25 Oct 2024
User:arihmaul d
Trip type:
Excellent service, thank you.
24 Oct 2024
User:Min Y
Trip type:
Good Service
19 Aug 2024