Hotel Santika

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Hotel Santika

Name: Hotel Santika
Address: Teraskota Entertainment Center, Jakarta, indonesia
Telephone: 353818882077
Rating: 4.7

jakarta, indonesia

About Hotel Santika

location

Located in BSD City Serpong Tangerang, the hotel is situated in the city's primary shopping and entertainment centre, within walking distance from a host of attractions, including Ocean Park. The German Centre in the southwest of Jakarta can be reached in only 40 minutes. The hotel also provides easy access from major toll roads that provide connections to all destinations. The establishment is 30 minutes away from Jakarta Soekarno-Hatta International Airport.

facility

The hotel has a lift and features 150 rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

Fun on the waterslide and a relaxing soak in the hot tub offer the perfect way to unwind. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa, a sauna and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a restaurant, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.

Amenities at Hotel Santika

Facilities (15)

Air conditioningLobbyShopsConference RoomInternet accessRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (2)

MassageSpa

Business Center and Conferences (1)

Business Center

Common Area (1)

Reception

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWheelchair

Hygiene (4)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsFirst-aid services

Meals (3)

Breakfast BuffetBarRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (9)

ShowerBathtubHairdryerMinibarTVBathrobesRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (1)

Sauna

Transfers (1)

Airport Transfers

Location

Tangerang, Jakarta, Indonesia

Teraskota Entertainment Center

Check-in from 2:00 PM · Check-out by 12:00 PM

Tangerang, Jakarta, Indonesia

Teraskota Entertainment Center

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.7

Excellent

2505 reviews

Value
Rooms
Cleanliness
Service

Excellent1992
Very Good347
Average125
Poor25
Terrible16

Recent Reviews: 2505

User: esjeruk77
Trip type: Business
Recommended
15 Sep 2026
Keep up rhe good work, Pak Dede thank you!!!!! HS BSD, General Manager at Hotel Santika Bsd City - Serpong, responded to this review Dear Es Jeruk77,Warmest greetings from Hotel Santika BSD City – Serpong.Thank you for rating us and do the review our Hotel in Google from your recent visit in BSD City. We are delighted to know that you enjoyed your overall staying experience with us. Your comm… Keep up rhe good work, Pak Dede thank you!!!!! HS BSD, General Manager at Hotel Santika Bsd City - Serpong, responded to this review Dear Es Jeruk77,Warmest greetings from Hotel Santika BSD City – Serpong.Thank you for rating us and do the review our Hote…
User: sdbblitar
Trip type: Solo travel
Hotel with a mall attached
25 Jul 2026
Restful sleep. The hotel is attached to the Teraskota Mall-Serpong for shopping. If you come with a vehicle, entering the hotel gate, you can get a free parking from the front desk (using the driver's toll card) HS BSD, General Manager at Hotel Santika Bsd City - Serpong, responded to this review Dear Our Valued Guest,Warmest greetings from Hotel Santika BSD City – Serpong.Thank you for ratin… Restful sleep. The hotel is attached to the Teraskota Mall-Serpong for shopping. If you come with a vehicle, entering the hotel gate, you can get a free parking from the front desk (using the driver's toll card) HS BSD, General Manager at Hotel Santika Bsd…
User: chiakpng
Trip type: Couples
The Excellent vibes in Hotel Santika Bsd City Serpong
13 Nov 2025
I am from Singapore and this is my second time staying in Hotel Santika Bsd City Serpong. Just like the first time last year, I can feel the warmth and excellent vibes interacting with the staff whether they are from Concierge. Resto and Housekeeping. The various staff are very generous with their smiles (which makes my day everytime) and any concerns I had are well looked into and resolved with g… I am from Singapore and this is my second time staying in Hotel Santika Bsd City Serpong. Just like the first time last year, I can feel the warmth and excellent vibes interacting with the staff whether they are from Concierge. Resto and Housekeeping. The vari…
User: Compass52576580374
Trip type: Solo travel
Warm, welcoming and value
24 Oct 2024
I was warmly surprised with the care and attention by the team at this hotel. Being a traveller it's rare to see such love! I had a issue with the safe it was replaced instantly. I needed a adapter it was provided asap. These guys deserve the 5 stars! And special shout out to Rini at the front desk for being the 5th star in my review. Keep up the good work! GM HS BSD City, General Manager at Ho… I was warmly surprised with the care and attention by the team at this hotel. Being a traveller it's rare to see such love! I had a issue with the safe it was replaced instantly. I needed a adapter it was provided asap. These guys deserve the 5 stars! And spec…
User: arihmaul d
Trip type: Solo travel
Excellent service, thank you.
23 Oct 2024
Very excellent service,trutama frontline nya, Di front office ,saya notice Ka Rini,shes very warm welcome and help full for any information, food ok room pun ok, lokasi strategis, keep on top of indonesian hospitality service,trimakasih. GM HS BSD City, General Manager at Hotel Santika Bsd City - Serpong, responded to this review Dear Mr. Arihmaul, Warm greetings from Hotel Santika BSD City –… Very excellent service,trutama frontline nya, Di front office ,saya notice Ka Rini,shes very warm welcome and help full for any information, food ok room pun ok, lokasi strategis, keep on top of indonesian hospitality service,trimakasih. GM HS BSD City, Gen…

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