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ASTON Gorontalo Hotel & Villas

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ASTON Gorontalo Hotel & Villas

locationGorontalo downtown, Gorontalo, Indonesia

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About ASTON Gorontalo Hotel & VillasAbout ASTON Gorontalo Hotel & Villas

location

This hotel is located in Gorontalo.

facility

This hotel has a lift and a reception desk. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas (no extra charge). Parking facilities available to guests include a garage and a car park (no extra charge). Other services include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is on hand for guests' business and communication needs.

rooms

Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. The hotel has non-smoking rooms.

sport

There are indoor and outdoor pools as well as a children's swimming area. Comfortable sun loungers are available on the terrace. After an eventful day, guests can work out and recharge in the gym.

meals

Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals.

Amenities at ASTON Gorontalo Hotel & Villas Amenities at ASTON Gorontalo Hotel & Villas

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Children's Pool

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      Gym

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      Indoor Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

2000 m

Beach

6000 m

Airport

32000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

64

Very Good

5

Average

1

Poor

2

Terrible

1

Recent Reviews: 73

  • User:Climber49799780258

    Trip type: Friends getaway

    good

    rating21 May 2026

    Definitely recommended doing pre-check in, we called ahead to make sure our room is ready before coming and it is! It's in the outskirts of the town with less traffic, quiet environment, and definitely friendly staffs! We checked in on our room to turn on the AC before coming down to swim at the pool on the ground level. They also have bird-cages at the side of the restaurant which doubles as smoking area, go straight until you see the pool. The pool itself is clean and we were the only ones there as nobody swim at 1pm, I asked the staff about it and they told me the time people usually swim at is 4pm till 9pm. The air quality is good, it's also quiet, we enjoyed our outdoor escapades with time to tan - this is something you need to note as well because it's hot and humid. The staffs are friendly, though most of them doesn't speak English, with only the reception and select few who spoke it well. Definitely have google translate ready on your phone to limit miscommunication. The room is clean, and the provided local snack is free, I have confirmed with the staff beforehand. The breakfast has a selection of healthy food and staple local cuisine as well. Overall our stay was quiet pleasant since it's not crowded! ASTON Gorontalo, Marketing at Aston Gorontalo Hotel & Convention Center, responded to this review Dear Valued Guest, Thank you for taking the time to write such a comprehensive and positive review of your recent stay. We are delighted that our team could facilitate a seamless pre-check-in process and that you found our outskirts location to be a quiet and refreshing environment.We are also pleased that you enjoyed our ground-level pool, the complimentary local delicacies, and our varied breakfast options. Your constructive feedback regarding the language barrier has been noted; we are currently investing in further language training for our frontline staff to enhance our communication. Thank you once again for your recommendation, and we look forward to hosting you again in the near future.Warm regards,Nilwan RuswirGeneral Manager

  • User:Sherpa31105481145

    Trip type: Family

    Very nice hotel with a good standard, room and the equipment well maintained. Recommended stay for family holiday.......

    rating12 Dec 2025

    The room was very clean and comfortable, creating a pleasant atmosphere throughout our stay. The food was delicious, with good quality and taste, making our dining experience truly enjoyable. This hotel is highly recommended for a family staycation, as the facilities and equipment are very well maintained and suitable for all ages. Everything felt organized and properly managed. Special thanks to Mas Yayat and Mas Apri, who were very kind, friendly, and extremely helpful during our stay. Overall, it was a great experience, and we would love to come back again. ASTON Gorontalo, Marketing at Aston Gorontalo Hotel & Convention Center, responded to this review Dear Valued Guest,Thank you so much for taking the time to share such a wonderfully detailed and glowing review of your stay with us!We are absolutely thrilled to hear that you had a great experience and that you found the room very clean and comfortable, which contributed to a pleasant atmosphere. It is also delightful to know that you found the food delicious with good quality and taste, making your dining experience enjoyable.Your highest compliment is the strong recommendation for a family staycation, noting that our facilities and equipment are very well maintained and suitable for all ages. We strive to ensure everything is organized and properly managed.We have shared your special thanks and commendation with Mas Yayat and Mas Apri. They are very happy to be recognized for being kind, friendly, and extremely helpful during your visit.We sincerely look forward to welcoming you and your family back for another enjoyable stay soon!Sincerely,Nilwan RuswirGeneral Manager

  • User:Pioneer68545994350

    Trip type: Solo travel

    recomended

    rating24 Nov 2025

    Modern and clean rooms, a fairly strategic location, and complete facilities such as a swimming pool, gym, and meeting rooms. The breakfast is varied, and the staff are friendly and quick to assist. ASTON Gorontalo, Marketing at Aston Gorontalo Hotel & Convention Center, responded to this review Dear Valued Guest,What a wonderful review, thank you! It gives us great pleasure to know you enjoyed your experience so thoroughly.We are delighted that our complete facilities enhanced your visit. Furthermore, we are very proud of our team for providing friendly and quick assistance, which perfectly complements our offerings, including the varied breakfast.Hearing that our modern and clean rooms and strategic location contributed to a memorable stay motivates us to maintain these high standards.We eagerly await your next visit!Best regards,Nilwan RuswirGeneral Manager

  • User:Dream31424910265

    Trip type: Solo travel

    Recommended

    rating24 Nov 2025

    The front office team at Aston is exceptionally friendly and efficient, offering warm greetings, quick service, and professional assistance that make every guest feel welcomed and well taken care of. ASTON Gorontalo, Marketing at Aston Gorontalo Hotel & Convention Center, responded to this review Dear Valued Guest,What a wonderful testimonial to our Front Office staff! Thank you for detailing how their service made your experience so positive.We train our team to offer a warm greeting and be exceptionally friendly and efficient, ensuring every guest interaction is marked by professional assistance and quick service. Your comments validate our commitment to making every guest feel truly valued from the moment they arrive.We are so glad we could make your stay feel personalized and comfortable. We hope to see you again soon!Sincerely,Nilwan RuswirGeneral Manager

  • User:Sherpa34897761150

    Trip type: Couples

    Recommended

    rating24 Nov 2025

    The reception so friendly in front office really helpful and the room is comfortable. the best in town. Just recommended ASTON Gorontalo, Marketing at Aston Gorontalo Hotel & Convention Center, responded to this review Dear Valued Guest,Thank you very much for your fantastic review! We are absolutely thrilled to hear about your positive experience.It is wonderful to know that you found our Reception team so friendly and truly helpful! We are also delighted that you found the room comfortable.Thank you for calling us "the best in town" and giving us your recommendation. This praise is the highest compliment we could receive!We look forward to welcoming you back for another great stay soon!Sincerely,Nilwan RuswirGeneral Manager

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