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This hotel is located right in the heart of Batam Island.
The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.
Air conditioning ensures that rooms maintain comfortable temperatures. Most units have a sea view. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a CD player, a DVD player and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a gym, billiards, aerobics, a spa, a sauna and massage treatments. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371
Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals.
The following credit cards are accepted: American Express, VISA and MasterCard.
Facilities
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Disability-friendly
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Restaurant(s)
Room Service
Shops
Small supermarket
TV Room
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
Full Board
Half Board
Sport/Entertainment
Aerobics
Billiards/Snooker
Gym
Massage
Number of Pools
Outdoor Pool(s)
Parasols
Sauna
Sun loungers

Centre
2 km
Airport
30 km
Excellent
1034
Very Good
479
Average
111
Poor
31
Terrible
28
Recent Reviews: 1683
User:John L
Trip type:
Great stay at Swiss-Belhotel Harbour Bay
02 Jul 2026
User:Andi S
Trip type:
Stay
01 Jul 2026
User:222ladyi
Trip type:
Great experience!!
21 Jun 2026
User:Sarav N
Trip type:
Well Done guys!
21 Jun 2026