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This hotel welcomes guests in Batam Island.
The hotel has a lift and features 196 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. Guests of the hotel are welcome to relax in the garden. Parking facilities available to guests include a garage and a car park (no extra charge). Further services include a 24-hour security service, a complimentary babysitting service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms, non-smoking rooms and smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, billiards, aerobics, a spa and massage treatments. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371
Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
Facilities
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Garage
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Restaurant(s)
Room Service
Shops
Small supermarket
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Contactless room service
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Mandatory mask-wearing
Packaged meals
Protective equipment for employees
Protective hygiene screens
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
Breakfast Buffet
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Billiards/Snooker
Children's Pool
Gym
Massage
Number of Pools
Outdoor Pool(s)

Excellent
90
Very Good
134
Average
102
Poor
34
Terrible
56
Recent Reviews: 416
User:lia h
Trip type:
Nice hotel in the city center
12 Dec 2025
User:Wild_World_Traveller
Trip type:
Adequate, but aging...........
02 Oct 2025
User:ilGiangy
Trip type: Friends getaway
Medium
23 Mar 2025
User:Michelle K
Trip type:
worst than 2 stars hotel
18 Aug 2024