Four Points by Sheraton Batam

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25+ photos

Four Points by Sheraton Batam

Name: Four Points by Sheraton Batam
Address: Komplek Panorama Nagoya, Batam, indonesia
Telephone: 353818882077
Rating: 4.6

batam, indonesia

About Four Points by Sheraton Batam

location

This hotel welcomes guests in Batam Island.

facility

The hotel has 3 lifts and features 212 rooms and 12 suites. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. As an extra convenience, bathrooms provide cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, darts and aerobics. A spa, a sauna and massage treatments are available in the wellness area.

meals

The dining area includes a restaurant and a café. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Four Points by Sheraton Batam

Facilities (5)

Air conditioningConference RoomInternet accessElevator/ LiftLaundry

Meals (1)

Restaurant

Room Facilities (3)

HairdryerMinibarTV

Sport/Entertainment (3)

Outdoor Pool(s)Swimming PoolSauna

Location

Batam, Indonesia

Komplek Panorama Nagoya

Nearest beach30km

What's nearby

Nearest beach30km

Check-in from 2:00 PM · Check-out by 12:00 PM

Batam, Indonesia

Komplek Panorama Nagoya

Nearest beach30km

What's nearby

Nearest beach30km

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.6

Excellent

187 reviews

Value
Rooms
Cleanliness
Service

Excellent142
Very Good32
Average5
Poor3
Terrible5

Recent Reviews: 187

User: Abdul Ghafoor Y
Trip type: Business
Great
21 Jun 2026
It's very good. Room clean and big air-conditioning good. Staffs at reception very friendly (Retta) is very specialIt's very good. Room clean and big air-conditioning good. Staffs at reception very friendly (Retta) is very special
User: Wander54828055023
Trip type: Family
Friendly Waiter Named Salwa
16 Jun 2026
Met a very friendly waiter named Salwa during our breakfast buffet :) Very accommodating and took measures to make sure that we are satisfied by the service. Four Points Batam, Owner at Four Points by Sheraton Batam, responded to this review Dear Our Valued Guest,Thank you for your wonderful review. We are delighted to know that you enjoyed your breakfast experience and that Salwa's warm and… Met a very friendly waiter named Salwa during our breakfast buffet :) Very accommodating and took measures to make sure that we are satisfied by the service. Four Points Batam, Owner at Four Points by Sheraton Batam, responded to this review Dear Our Valu…
User: Arina E
Trip type: Couples
Exceptional Service and Genuine Hospitality at Its Best ?
20 May 2026
Had such a lovely stay at Four Points by Sheraton Batam recently. Truly thankful to the team for making my special day feel even more memorable.Special thanks to Liony and Ardan for the beautiful arrangement and for putting so much effort into every detail. I really appreciated how attentive and accommodating both of you were throughout my stay. Every request was handled so well and efficiently, a… Had such a lovely stay at Four Points by Sheraton Batam recently. Truly thankful to the team for making my special day feel even more memorable.Special thanks to Liony and Ardan for the beautiful arrangement and for putting so much effort into every detail. I…
User: Gena Y
Trip type: Family
Overall, the services provided was excellent
11 May 2026
The services provided by staff at front counter were top notch, a big shout out to Ms Tiurma, who provided us with incredible services from the time we checked in until checked out.Maria of cafe had provided us with superb service too. Unfortunately, the varieties during breakfast is very limited.Room wise, just the odd part is the direction of the opening of the glass door that will caused the wa… The services provided by staff at front counter were top notch, a big shout out to Ms Tiurma, who provided us with incredible services from the time we checked in until checked out.Maria of cafe had provided us with superb service too. Unfortunately, the varie…
User: James R
Trip type: Business
Great moment
22 Apr 2026
Great services. Staff super friendly especially Ms. Amel, very kind and helpful. Four Points Batam, Owner at Four Points by Sheraton Batam, responded to this review Dear Our Valued Guest,Thank you for taking the time to share your review with us. We truly appreciate your feedback and look forward to welcoming you back to Four Points by Sheraton Batam for another pleasant stay in the future.Wa… Great services. Staff super friendly especially Ms. Amel, very kind and helpful. Four Points Batam, Owner at Four Points by Sheraton Batam, responded to this review Dear Our Valued Guest,Thank you for taking the time to share your review with us. We truly…

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