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Four Points By Sheraton Batam

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Four Points By Sheraton Batam

locationBatam, Batam

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About Four Points By Sheraton BatamAbout Four Points By Sheraton Batam

Location

This hotel welcomes guests in Batam Island.

Facility

The hotel has 3 lifts and features 212 rooms and 12 suites. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. As an extra convenience, bathrooms provide cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, darts and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

The dining area includes a restaurant and a café. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Four Points By Sheraton Batam Amenities at Four Points By Sheraton Batam

  • Facilities

    • -

      Air conditioning

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      Bar(s)

    • -

      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

    • -

      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Darts

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

LocationLocation

Map preview

Around this property:

Beach

30 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

142

Very Good

32

Average

5

Poor

3

Terrible

5

Recent Reviews: 187

  • User:Abdul Ghafoor Y

    Trip type:

    Great

    rating22 Jun 2026

    It's very good. Room clean and big air-conditioning good. Staffs at reception very friendly (Retta) is very special

  • User:Wander54828055023

    Trip type:

    Friendly Waiter Named Salwa

    rating17 Jun 2026

    Met a very friendly waiter named Salwa during our breakfast buffet :) Very accommodating and took measures to make sure that we are satisfied by the service.

  • User:Arina E

    Trip type:

    Exceptional Service and Genuine Hospitality at Its Best ✨

    rating21 May 2026

    Had such a lovely stay at Four Points by Sheraton Batam recently. Truly thankful to the team for making my special day feel even more memorable. Special thanks to Liony and Ardan for the beautiful...

  • User:Gena Y

    Trip type:

    Overall, the services provided was excellent

    rating12 May 2026

    The services provided by staff at front counter were top notch, a big shout out to Ms Tiurma, who provided us with incredible services from the time we checked in until checked out. Maria of cafe...

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