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Aston Batam Hotel & Residence

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Aston Batam Hotel & Residence

locationBatam, Batam

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About Aston Batam Hotel & ResidenceAbout Aston Batam Hotel & Residence

Location

This hotel is located in Batam Island, about 4 km from the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a 24-hour security service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available.

Rooms

Rooms are equipped with air conditioning. Rooms include a double bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Fine weather can be enjoyed on the terrace. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a steam bath and massage treatments. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily. Special meals, including halal food, are also available.

Amenities at Aston Batam Hotel & Residence Amenities at Aston Batam Hotel & Residence

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Pool

    • -

      Gym

    • -

      Indoor Pool

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Steam bath

LocationLocation

Map preview

Around this property:

Beach

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1510

Very Good

536

Average

102

Poor

40

Terrible

30

Recent Reviews: 2218

  • User:Roy N

    Trip type: Couples

    Smooth experience

    rating09 Apr 2026

    Very smooth check-in experience and very professional service from the hotel staff, Intan. Batam PR, Marketing at Aston Batam Hotel & Residences, responded to this review Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us.We are delighted to know that you had a smooth check-in experience and received professional service from our team, especially Ms. Intan. Your kind words will certainly be shared with her as motivation to continue delivering excellent service.It is always a pleasure to know that our guests had a pleasant and seamless stay with us.We truly look forward to welcoming you back to Aston Batam Hotel & Residence in the near future.Sincerely yours,Aston Batam Hotel & Residence

  • User:Rina S

    Trip type: Friends getaway

    Good hotel in Batam

    rating09 Apr 2026

    Nice hotel. Best service and breakfast. Good hotel but need more room anemities.Guest relation officer Sefi is super friendly Batam PR, Marketing at Aston Batam Hotel & Residences, responded to this review Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us.We are delighted to know that you enjoyed our service and breakfast, and that you found our hotel to be a good choice during your stay in Batam. It is especially rewarding to hear your kind appreciation for Ms. Sefi from our Guest Relations team, and your compliments will certainly be shared with her.At the same time, we appreciate your feedback regarding room amenities and will review this with our team for further improvement.It is always a pleasure to know that our guests had a pleasant and enjoyable stay with us.We truly look forward to welcoming you back to Aston Batam Hotel & Residence in the near future.Sincerely yours,Aston Batam Hotel & Residence

  • User:Razib R

    Trip type: Solo travel

    Nice hotel

    rating03 Apr 2026

    The room is nice and spaciousFood are niceLove the staff of receptionSefi are humble Batam PR, Marketing at Aston Batam Hotel & Residences, responded to this review Dear 573razibr,Thank you for taking the time to share your wonderful experience with us.We are delighted to know that you enjoyed our spacious room and found the food to your liking. It is especially rewarding to hear that our reception team made a positive impression, particularly Ms. Sefi for her humble and warm service. Your kind words will be shared with her and the team.It is always a pleasure to know that our guests had a comfortable and enjoyable stay with us.We truly look forward to welcoming you back to Aston Batam Hotel & Residence in the near future.Sincerely yours,Aston Batam Hotel & Residence

  • User:Meander23448797470

    Trip type: Couples

    Great Hotel Experience

    rating28 Mar 2026

    The room was decorated really nicely by the guest relations officer - Kireina. The room amenities are all good, with a good spread and selection of breakfast in the hotel provided. We’ll be here again ! Batam PR, Marketing at Aston Batam Hotel & Residences, responded to this review Dear Valued Guest,Thank you for sharing your wonderful review. We are delighted to know you had a great hotel experience and appreciated the room decoration prepared by our Guest Relations Officer, Kireina.It is also a pleasure to hear that you enjoyed the room amenities and the wide selection offered at breakfast.We truly appreciate your kind words and look forward to welcoming you back again in the near future.Sincerely yours,Aston Batam Hotel & Residence.

  • User:HannahK2334

    Trip type: Solo travel

    The best hotel in Batam

    rating17 Mar 2026

    I had a truly wonderful stay at Aston Batam Hotel & Residence. From check-in to check-out, everything felt smooth, comfortable, and genuinely welcoming.The highlight of my stay was the kindness of the staff. Everyone was warm and attentive, but I would especially like to thank Sheila, Nisa and Sefi. Their sincere hospitality, friendly attitude, and thoughtful care made my stay so much more enjoyable and memorable.Because of them, my time in Batam became a really special experience that I won’t forget anytime soon. It’s not easy to find such genuine service, and it made a big difference.Overall, the hotel was comfortable, well-maintained, and a great place to stay. I would definitely recommend Aston Batam Hotel and Residence, would happily come back again.Thank you for such a lovely experience. Batam PR, Marketing at Aston Batam Hotel & Residences, responded to this review Dear HannahK2334,Thank you for your wonderful review and for sharing your experience at Aston Batam Hotel & Residence.We are truly delighted to know that your stay was smooth, comfortable, and memorable from check-in to check-out. Your kind words regarding our team mean a great deal to us, and we sincerely appreciate your special recognition for Sheila, Nisa, and Sefi. Your compliments on their genuine hospitality and attentive service will certainly be shared with them as encouragement.It is very rewarding to know that their efforts made your time in Batam even more special. Providing warm and sincere service is something we continuously strive for, and your feedback reassures us that we are on the right path.Thank you as well for your recommendation and for highlighting the comfort and maintenance of the hotel. We truly look forward to welcoming you back for another memorable stay in the future.Sincerely yours,Aston Batam Hotel & Residence.

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