Leonardo Hotel Budapest

Recent Reviews: 1143

• User:Alen L

  Trip type: Couples

  Very good position but....

  02 May 2026

  We've stayed in hotel for a few nights so we took night&breakfast. Very well situated hotel, not far away from.the river and city center (about 20 minutes walk), or 5 minutes walk from metro line 3 or 5 minute walk at the other side to tram station 2...Quite helpful and decent stuff but they have a little problems with kitchen organization- during breakfast there were a period with lack of bread, butter or yoghurt and other food for a 15-20 minutes both days and a cleannless which is not acceptable for a 4 star hotel. Istvan Mike, General Manager at Leonardo Hotel Budapest, responded to this review Dear Alen L,Thank you for choosing Leonardo Budapest and for sharing your impressions. We are pleased to learn that our location and the assistance of our team contributed positively to your visit.We are sorry to hear that aspects of the breakfast service and cleanliness did not meet expectations. We strive to offer a broad selection at breakfast to suit different dietary needs, and we regret any inconvenience you encountered. Your comments will be relayed to our housekeeping colleagues, as maintaining high standards is essential to us.We are taking your observations seriously and will focus on enhancing the breakfast experience to make it more comfortable and less crowded. Our team is also on hand to help with room preferences at any time and can arrange a room change should that provide a more comfortable stay.We appreciate your feedback as we continue refining our services and systems to deliver a more satisfying experience. We hope to have the opportunity to welcome you again and provide a visit that reflects our commitment to excellence.Best regards,I. M.General Manager

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• User:Shimon C

  Trip type: Couples

  This is not the hotel for you

  16 Jan 2026

  Very noisy place... small rooms, the bad is almost from side to side of the room.Low quality door and walls, so you can hear everything from other rooms. No sound insulation... it is impossible to sleep in this hotel...Maybe it cheap, how ever you are paying fro be able to sleep, you will not able to sleep in the hotel.They move me to another room it voice is even stronger now... you do not have value for money.The elevator is the smallest elevator you will find. And the gim is in a low maintenance...So even amenities in the hotel are in low quality.. bad is not comfortable. Istvan Mike, General Manager at Leonardo Hotel Budapest, responded to this review Dear Shimon C,Thank you for sharing your feedback following your recent stay at Leonardo Budapest. We are sorry to learn that your experience did not meet expectations, and we appreciate the time you took to outline your concerns.We understand how important a quiet environment and comfortable room are for a good night’s rest. During a future stay, please contact our reception team so we can arrange a move to a quieter area and strive to offer a more spacious room that better suits your preferences. Our team is always ready to assist with room preferences to help ensure a more comfortable stay.Regarding the elevator, we recognize the concern about its size and wish to note that larger elevators are available nearby to accommodate different guest needs. We are also actively enhancing our room amenities and temperature control to improve overall comfort; our rooms feature adjustable radiators beneath the windows, and our team can assist with any settings or adjustments.We regret that the overall experience felt below value, and we remain committed to the level of service and comfort our guests expect. We hope to have the opportunity to welcome you again and provide a more restful and enjoyable stay.Best regards,I. M.General manager

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• User:Hugo C

  Trip type: Couples

  Didn’t like the hotel

  08 Dec 2025

  We came here for a small getaway, but unfortunately found several issues:1. Cleanliness of the room – The regular chair was dirty, with stickers left behind from someone’s socks. This made me feel the room hadn’t been properly cleaned.2. Refrigerator check – I opened the fridge and found a bag of fruits that didn’t belong to us. Clearly, housekeeping hadn’t checked it.3. Bathroom condition – The bathroom was okay overall, but there was mold on the shower curtain.I called reception, but instead of moving us to another room, they only said “sorry.” That didn’t feel like a real solution. Because of this, I went to a pharmacy to buy Clorox wipes myself, since I no longer trusted the cleaning staff and wanted to sanitize the seat before using it.---Ratings• Location: 10/10• Breakfast 3/10. Lobby cleanest 10/10. Room 2/10 Istvan Mike, General Manager at Leonardo Hotel Budapest, responded to this review Dear Hugo C,Thank you for sharing your detailed feedback following your recent stay at Leonardo Budapest. We are truly sorry that your experience did not reflect the high standards we strive to deliver.We regret the cleanliness concerns you encountered and understand how disappointing this must have been. Your comments have been communicated to our housekeeping leadership for immediate follow-up to help prevent a recurrence.Our team is always prepared to assist with room preferences, including offering a room change when something is not to our guests’ satisfaction. We are sorry this was not the impression you received and appreciate you bringing it to our attention.For comfort, our guestrooms are heated by adjustable radiators located beneath the windows, and our team remains available to help with settings or to arrange a move if that better suits a guest’s needs. We are also working to enhance our room amenities and temperature control systems, alongside broader improvements to our service processes, to offer a more seamless stay.We appreciate your positive notes about our location and lobby, and we value your candid ratings as they help guide our ongoing efforts. We hope to have the chance to welcome you back for a more polished experience.Best regards,I. M.General manager

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• User:Gary G

  Trip type: Business

  Basic but clean and friendly, gym needs new equipment

  11 Nov 2025

  Clean rooms and friendly staff.The fitness centre need a lot of work, weights missing, thrown around the floor etcBadly needs an upgrade, at least provide adequate weights Istvan Mike, General Manager at Leonardo Hotel Budapest, responded to this review Dear Gary G,Thank you for sharing your feedback and for highlighting the cleanliness of our rooms and the warm service from our team. We are pleased that these aspects contributed positively to your stay.We regret that the fitness facilities did not meet your expectations and appreciate you bringing this to our attention. Our team is committed to elevating the guest experience by upgrading amenities, including enhancements to room features and temperature control systems, as well as addressing the areas you noted.We are also progressing with improvements to our facilities, such as air conditioning units, to support a more comfortable stay. Your comments are valuable to us as we continue to refine our offering.We hope to have the pleasure of welcoming you back to Leonardo Budapest for a more seamless visit.Best regards,I. M.General manager

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• User:rebecca r

  Trip type: Couples

  Perfect for what we needed

  21 Oct 2025

  There are some mixed reviews for here, but we stayed 4 nights for our first ever Budapest trip, it did everything we needed it to do. I did go for a superior room, for the extra space, but it was a fantastic space and lovely bed - rooms were made up every day. Water and coffee was provided, although the Fridge was very poor, so don't rely on that.We didn't eat in the restaurant, but the breakfast was perfect for us, good enough variety and we used the bar for drinks too.Plenty of public transport around the hotel, we happily walked in to town, but it's a fair trek! Few local places worth visiting too, like Quentin's burgers. Istvan Mike, General Manager at Leonardo Hotel Budapest, responded to this review Dear rebecca r,Thank you for choosing Leonardo Budapest for your first visit to the city and for sharing your impressions. We are delighted that your superior room provided the extra comfort and space you were seeking, and that our housekeeping team kept everything in order during your stay.It is wonderful to hear that breakfast met your expectations and that you enjoyed spending time at the bar. Your note about the in-room fridge is appreciated, and we value your insight.We are pleased that you found public transport convenient and that walking into the center suited your plans. We recognize our setting may not suit every preference, and we aim to offer a calm base while remaining within easy reach of Budapest’s highlights.Thank you as well for the neighborhood tip—discovering local spots is part of the experience. We look forward to the opportunity to welcome you back on a future visit.Best regards,I. M.General manager

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