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The Upper House

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The Upper House

locationAdmiralty, Hong Kong

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About The Upper HouseAbout The Upper House

Location

The hotel sits above Pacific Place, Hong Kong's premier integrated commercial, retail and hospitality complex. Different types of public transportation are all close by. Conveniently located in the heart of Hong Kong's business district, the hotel is just 40 minutes away from Hong Kong International Airport and within walking distance of many tourist attractions.

Facility

The hotel has a lift and features 117 rooms. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a TV, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A sun terrace is a great place to while away the hours. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. At breakfast and lunch, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at The Upper House Amenities at The Upper House

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Number of Pools

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      Sauna

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      Steam bath

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      Sun terrace

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

4940

Very Good

191

Average

43

Poor

17

Terrible

21

Recent Reviews: 5212

  • User:Marialuisa1989

    Trip type:

    Bussiness trip but make it cool

    rating04 Nov 2025

    I was in HK for a super short and back to back business trip, therefore I was very happy we stayed here: walking distance to Sun/Star/Moon street, so I managed to go there quickly despite the tight...

  • User:Andrea C

    Trip type:

    Love love

    rating04 Nov 2025

    Upper House is a dream! Most amazing experience, place, people and customer service! I felt loved and pampered! I will be back very soon♥️

  • User:Wendy W

    Trip type:

    Lovely trip at upper house😍 ft. Super nice staff Sharon 🫶🏻

    rating31 Oct 2025

    The environment here is very good and the staff is very nice and gentle. Especially Sharon ! Thank you for her treat and her suggestion to us about the Korean restaurant 😘

  • User:지은 이

    Trip type:

    If you’re looking for a perfect and luxurious staycation, this is the place to be!

    rating30 Oct 2025

    At the very heart of Hong Kong Island — right above Pacific Place shopping mall, with direct access to the MTR and numerous bus routes. Every staff member welcomed us warmly, and the view...

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