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Regal Riverside Hotel

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Regal Riverside Hotel

locationShatin, Hong Kong

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About Regal Riverside HotelAbout Regal Riverside Hotel

Location

Overlooking the peaceful Shing Mun River in Shatin, the hotel enjoys lush surroundings and is just a 3-minute drive from the Shatin Kowloon-Canton railway station. There is a huge shopping and business complex nearby, and the hotel is conveniently linked to Hong Kong's major commercial and shopping districts either by public transport or complimentary shuttle bus service. The hotel is approximately 40 minutes by car from Hong Kong International Airport.

Facility

1138 rooms and 19 suites are located on 17 storeys and can be reached by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, translation services, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge). Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. Guests can enjoy a wide range of indoor sporting activities, including darts or, for a fee, a gym, callisthenics and aerobics. A range of wellness facilities, such as a spa, a beauty salon, hydrotherapy treatments and a solarium, are offered at the hotel. For a fee, guests can also take advantage of a sauna, a steam bath and massage treatments. Children are well looked after in the kids' club.

Meals

Dining facilities include a dining room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Vegetarian dishes and children's meals can be prepared on request. The hotel also offers snacks.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Regal Riverside Hotel Amenities at Regal Riverside Hotel

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

    • -

      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

    • -

      Kids Club

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

    • -

      Shops

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      Small supermarket

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Lunch Buffet

  • Sport/Entertainment

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      Aerobics

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      Darts

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

    • -

      Sun loungers

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      Tanning Studio/Solarium

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

600

Very Good

838

Average

494

Poor

180

Terrible

157

Recent Reviews: 2269

  • User:French-tourist91

    Trip type: Family

    Well-located hotel, but the staff is not welcoming. Poor room quality, does not match a 4-star hotel.

    rating30 Aug 2025

    From Hong Kong Airport, you can take bus A41 to reach the hotel (about a 1-hour journey). The hotel is right across from the bus stop, so it's very convenient. At the reception, the staff doesn’t...

  • User:LAWWAIMAN

    Trip type: Couples

    Judy Law

    rating30 Aug 2025

    Good services, can using gym room, swimming pools, nearby bus stop, have some foods shop, but not more enough air conditioner

  • User:mping82

    Trip type: Business

    Regal Riverside

    rating18 Jul 2025

    It was a satisfying stay with great services. the plus points include location and food services. The corridor is also quiet so that we can have a peaceful sleep.

  • User:Tour62321351698

    Trip type:

    Welcoming, comfortable, and convenient--a great stay and solid value!

    rating14 Jul 2025

    I thoroughly enjoyed my stay at the Regal Riverside Hotel, and I can't wait to come back! The rooms are large and comfortable, with a small sofa, coffee table, desk area, big TV, mini refrigerator...

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