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This comfortable and friendly hotel is conveniently located at the crossroads of the southern coast, between Chania and Heraklion. This prestigious resort with a firmly established reputation is also close to the old town and a long sandy beach.
Guests have a choice of 245 rooms, including 6 suites, 2 single rooms and 213 double rooms, located in a 4-storey main building and a 4-storey auxiliary building. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities at the hotel include a baggage storage service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. Further services include a car hire service, a transfer service and a hotel doctor. Travellers with bicycles can make use of the on-site bicycle storage area for no extra charge. A business centre with projector, a flip chart and pens and photocopier is available. Events such as conferences, symposia, lectures etc., but also simple day-to-day business, can easily be arranged with the help of the secretarial service and the conference service. A conference room is available for conferences, lectures and meetings.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms include a double bed. An extra bed is available for a fee. There is also a desk and, for a fee, a safe. An ironing set is provided for guests' convenience. A TV and WiFi are provided as well. A hairdryer is provided in the bathrooms. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book 5 wheelchair-friendly rooms with wheelchair-accessible bathrooms. 16 family rooms are available for parents with children.
Plenty of active recreation awaits guests in the pool area's 2 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Fine weather can be enjoyed on the terrace. Sport and leisure facilities at the hotel include a gym, table tennis and billiards. Various wellness options, such as a sauna, a steam bath, a hammam, a spa and massage treatments, are offered for a fee. Third-party operators offer a sauna, steam bath and hammam. Entertainment options and leisure facilities include an entertainment programme and live music.
Dining facilities include a restaurant, a café, a bar and a lobby bar. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet (also for early birds and late risers) guarantees a great start to the day. For dinner, guests can order à la carte. Children's meals, lactose-free food and vegan food can be prepared on request. Guests can request baby food free of charge. All-inclusive holidaymakers enjoy special extras, including snacks. For a fee, there are also non-alcoholic beverages, alcoholic beverages and international brands.
Markou Portaliou 26
Check-in from 5:00 PM · check-out by 11:00 AM
Very Good
1075 reviewsUser: 889lizf
Trip type: Family
Fabulous, top notch hotel
This is a beautiful hotel. We came as a family of 4- 2 adults, 14 year old and 11 year old. The family room was perfect- really well thought through, with separate areas for kids and adults to sleep. Hair dryer, shaver socket and a fridge in the room. Great do…
User: Hilde K
Trip type: Family
Good
I liked the place, a lot of choices for breakfast, nice swimming pool and the beach is nearby
User: Debra R
Trip type: Family
The staff make this hotel outstanding
Amazing experience! The reception staff greet you with the warmest welcome on arrival from Ioanna and her team. The rooms are clean and made up whenever you want. The chef George makes the most delicious meals and the restaurant staff are incredible. Special t…
User: deborah o
Trip type: Couples
Fabulous Hotel
We had a fantastic stay at this hotel. The food was absolutely excellent, with every meal fresh, delicious, and beautifully prepared. What really stood out, though, was the kindness and warmth of the staff — not just toward the guests, but also toward the cats…
User: ChrisO664
Trip type: Couples
Should be a five star hotel not 4
A truly fantastic stay at Theartemis Palace Hotel in beautiful Rethymnon.This hotel absolutely deserves special recognition for the incredible team who made our holiday so memorable. A huge thank you to Eleni in Guest Relations who was simply amazing throughou…
