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This hotel is situated on the coastline of Agios Nikolaos, on the waterfront and only about 5 min from the town centre. Heraklion airport can be found approximately 60 km from the hotel.
The resort was built recently, in 2022. The resort has 137 non-smoking rooms, including 19 junior suites and 26 suites, which are located on 8 storeys and are reachable by 2 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a safe. Wireless internet access in public areas (no extra charge) allows guests to stay connected. Further services include a transfer service, 24-hour room service, an alarm call service, a laundry service, a hotel doctor and a hotel shuttle bus.
Rooms are equipped with air conditioning and central heating. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products.
The outdoor area features 2 pools. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. Leisure activities and facilities at the resort include a gym, yoga, a sauna, a hammam and a beauty salon or, for a fee, snorkelling. The resort offers an entertainment programme for adults.
Various dining options are available, including a bar and a lobby bar. Guests can indulge their palates at 2 air-conditioned buffet and à-la-carte restaurants. Half board can be booked. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes. Special meals, including vegetarian dishes, are also available. The resort also offers snacks. The resort offers a selection of alcoholic and non-alcoholic beverages.
Akti Koundourou 20
Check-in from 3:00 PM · check-out by 11:00 AM
Very Good
304 reviewsUser: Pauline A
Trip type: Couples
Beautiful hotel but lacking 5 star attention to detail
This is our first visit to Crete and we truly loved it. The hotel, not so much. The hotel is listed as 5 star but I cannot see how. Our room was big and spacious but lacked simple things like a few sockets, an iron (which I will come back to) storage and hangi…
User: chrsbwd
Trip type: Couples
5 Star
Lovely hotel with friendly helpful staff who couldn’t do enough to help or serve you. Rooms were spotlessly clean and the maid service was exceptional.Breakfast selection was incredible with freshly cooked eggs of all types available. The only downside was the…
User: Belinda H
Trip type: Couples
Fabulous Views
Had a lovely 10 night stay here. Our room was gorgeous, very comfortable bed and pillows..Breakfast was very varied with lots of choice. Our breakfast lady Kiriaki (Kola) was so friendly and happy every single day, thank you..Another mention goes to Stella who…
User: Laura C
Trip type: Family
Immaculate hotel
Adored this hotel from the moment I arrived. Very cute boutique style. Immediate upgrade on arrival. Rooms immaculate, views insane, staff polite. It would have been great if the service buttons on the umbrellas around the pool worked but I didn’t mind going t…
User: Joy P
Trip type: Couples
Manager required there at all times!
A fabulous hotel and stay but ruined for us and many guests by ten men in their 50s & 60s who were allowed to drink heavily all day and evening and bullying and verbally abusing guests which was an unpleasant experience and upsetting. Staff did nothing and…
