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Chania City, Crete Share this Deal
About Kydon, The Heart City Hotel
The complex is located in the heart of Chania, which grew out of the ancient town of Kydonia, well known for its glamorous charm, and the colours and scents that evoke a bygone era. The hotel is in one of the most popular districts in town. There are various shopping options opposite the complex, and guests can easily reach the old town and the Venetian harbour by foot.
The hotel has 2 lifts and features 114 rooms and 8 suites. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops as well. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player, a games console, a plug adapter, an alarm clock and WiFi are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.
The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking and archery are available. With canoeing and kayaking available, the hotel also caters to water sports enthusiasts. Sport and leisure facilities at the hotel include a gym and yoga. A spa and massage treatments are available in the wellness area.
Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers snacks.
Amenities at Kydon, The Heart City Hotel
Facilities
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Cloakroom
Conference Room
Currency Exchange
Garage
Hairdresser
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Newspaper kiosk
Restaurant(s)
Room Service
Shops
TV Room
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Contactless room service
Enhanced cleaning programme
Hand sanitiser
Housekeeping only upon request
Hygiene training for staff
Medical teleconsultation
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
Breakfast Buffet
Full Board
Half Board
Sport/Entertainment
Archery
Canoe
Cycling/Mountain Biking
Gym
Massage
Sun loungers
Location
Around this property:
Beach
800 m
User Rating & Reviews
Excellent
1352
Very Good
422
Average
64
Poor
7
Terrible
11
Recent Reviews: 1856
User:PPF_BTravel
Trip type: Business
Location, Friendly and Helpfull Staff, Comfortable room, bed and pillows, parking
26 Nov 2025
User:NorthStar12191472386
Trip type: Business
Excellenmt Hotel
15 Nov 2025
User:MadTravels
Trip type: Solo travel
Wonderful stay - wish it was longer
26 Oct 2025
User:Jean-Paul B
Trip type: Couples
Excellent hotel as a base for discovering Chania and the west part of the island
21 Oct 2025
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