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About Jo-An Palace
This hotel is situated in the heart of Rethymnon city and 5 min away from the historical and picturesque Old Town. All of its buildings and the environment create a unique atmosphere with ancient and traditional architecture. The Venetian harbour and Forteza castle are just 300 m away and restaurants and bars are in close proximity. Souda Airport and Nikos Kazantzákis Airport are 65 km and 75 km away respectively.
70 non-smoking rooms are located on 5 storeys and can be reached by 2 lifts. The reception desk is open round the clock. Amenities available at the resort include a baggage storage service and a safe. Wireless internet access is provided in public areas. The complex has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms feature a kitchen and a bathroom, and individually adjustable heating ensures just the right temperature. Guests can relax on the balcony or terrace. All rooms are carpeted and include a double bed and a sofa bed. A safe, a minibar and a desk are also available. A kitchenette with a tea/coffee station is also provided. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Family rooms are available for parents with children.
Guests can enjoy a refreshing swim in the outdoor pool area. A terrace with sun loungers and parasols is available. A hot tub can soothe sore muscles (for a fee). A variety of activities are available at the resort, for example beach volleyball and volleyball or, for a fee, cycling/mountain biking and tennis. With kayaking or, for a fee, water skiing, windsurfing, jet skiing, motorboat rides, paddle boating, banana boat rides, canoeing, sailing, catamaraning, snorkelling, diving, water aerobics and aquafit available, fans of water sports have plenty of options to choose from. The resort offers a range of indoor sporting activities, for example a gym, table tennis, billiards and squash. The complex offers a range of facilities in the wellness area. Options include a spa and, for an additional fee, a sauna, a steam bath and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme (for a fee).
Various dining options are available, including a restaurant (with high chairs), a breakfast room, a café and a bar. Catering options include bed and breakfast and half board. A continental breakfast guarantees a great start to the day. Lunch is served as à la carte, and guests can choose between a buffet and a set menu for dinner. Diet meals and children's meals can be prepared on request. The resort also offers special catering options. The resort offers a selection of alcoholic and non-alcoholic beverages.
The resort accepts the following credit cards: VISA, Diners Club and MasterCard.
Amenities at Jo-An Palace
Facilities
24-hour reception
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Conference Room
Hairdresser
Hotel Safe
Laundry Service
Lifts
Medical Assistance
Pets
Restaurant(s)
Restaurant(s) with high-chairs
Restaurant(s) with non-smoking area
Room Service
Small supermarket
TV Room
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Mandatory mask-wearing
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
à la carte Lunch
Continental Breakfast
Evening Buffet
Half Board
Set menu dinner
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Aqua aerobics
Banana Boat
Basketball
Beach Volleyball
Billiards/Snooker
Canoe
Catamaran
Children's Entertainment
Cycling/Mountain Biking
Diving
Entertainment Programme
Golf
Gym
Horse Riding
Jacuzzi
Jet Skiing
Massage
Minigolf
Outdoor Pool(s)
Parasols
Pedalo
Sailing
Sauna
Speed Boating
Squash
Steam bath
Sun loungers
Sun terrace
Surfing
Table Tennis
Tanning Studio/Solarium
Tennis
Water Skiing
Windsurfing
Location

Around this property:
Shopping opportunities
30 m
Restaurants
100 m
Public Transport
100 m
Bars / Pubs
200 m
Nightclub
200 m
User Rating & Reviews
Excellent
95
Very Good
112
Average
47
Poor
34
Terrible
8
Recent Reviews: 296
User:Liz B
Trip type:
Highly recommend
12 Oct 2025
User:Carol M
Trip type:
Ideally placed city hotel
09 Oct 2025
User:Adventurer693399
Trip type:
POOR
25 Sept 2025
User:Sarah P
Trip type:
Central hotel with character
24 Sept 2025