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This sophisticated, superior first-class city hotel is located in the elegant business and leisure district of the city, which makes it ideal for both business and leisure travellers. Located close to the international port and airport, it is just a few minutes walk to the city centre, the world-famous archaeological museum and the palace of Knossos.
The hotel has 23 suites, 23 single rooms and 81 double rooms, which are located on 6 storeys and are reachable by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs. 9 conference rooms are available for lectures, presentations and meetings.
Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a plug adapter and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and 127 non-smoking rooms.
Guests can enjoy a refreshing swim in the outdoor pool area. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Leisure options at the hotel include a gym, yoga, a spa, a steam bath and massage treatments. For a fee, guests can also enjoy golf and a sauna. Evening entertainment includes live music.
Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at 2 restaurants (non-smoking, air conditioning and high chairs). Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

75 Dimokratias Ave
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
2258 reviewsUser: Darlene S
Trip type: Solo travel
Excellent hotel and fantastic spa services!
I visited the spa and had a treatment with Kalliopi. She was excellent!! I own a spa in the United States and she was wonderful.
User: Stamatina B
Trip type: Business
Business trips
I am visiting Herakleio for business purposes for more than 17 year.All these years this hotel keeps the standards high!I definitely recommend it. Thank you all for my last stay!!!
User: P4SAR
Trip type: Friends getaway
An Enjoyable Stay
I visited this elegant hotel for 5 nights with friends. It had a lovely warmth to it, we so enjoyed the breakfasts and I would just like to thank all the staff, who are a credit to the hotel, for the wonderful service and such kindness.
User: MsLouisedL
Trip type: Couples
Wonderful hotel
Fantastic hotel, great staff who were all professional and courteous. Nice room and lovely breakfast. Definitely stay there again.
User: Pioneer58479037775
Trip type: Friends getaway
Outstanding service
What a splendid hotel! All the staff are warm and friendly, they cannot do enough to make sure your stay is perfect. Always a smile and a way of making you feel part of the family’.Always professional and efficient but not obsequious or distant.In particular:…