Civitel Akali

Recent Reviews: 319

• User: Kima O

  Trip type: Couples

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  The hotel itself is very nice. We stayed in a Superior Room with a city view, which was comfortable and pleasant. The location is perfect, close to everything, and the breakfast was also pretty good.Unfortunately, our experience with the service was very disappointing, especially considering that we stayed for about a week.At check-in, we informed the reception that we would need a late check-out… Read moreThe hotel itself is very nice. We stayed in a Superior Room with a city view, which was comfortable and pleasant. The location is perfect, close to everything, and the breakfast was also pretty good.Unfortunately, our experience with the service was very disap… Read more

• User: MYGM53

  Trip type: Friends getaway

  Haven from the Cretan heat

  The Civitel Akali in Chania, Crete is a genuine 4-star hotel. I say genuine, because some places are 'rated' 4-star but would struggle to achieve 3 stars. First impressions are important. The foyer is expansive, the front desk staff are attentive and friendly, and the cold drinks and snacks are welcome treat.Our standard room was on the small side but serviceable enough. Thank the Good Man for A/C… Read moreThe Civitel Akali in Chania, Crete is a genuine 4-star hotel. I say genuine, because some places are 'rated' 4-star but would struggle to achieve 3 stars. First impressions are important. The foyer is expansive, the front desk staff are attentive and friendly,… Read more

• User: Hilary B

  Trip type: Family

  Amazing

  Great location and beautiful hotel with lovely pool and fab breakfast, but where this hotel stands out is for its customer care , I had a reason to leave the hotel early from my stay and the kindness that the manager Xirouchaki and the receptionist Rena showed me was unbelievable, they actually cared and helped me a lot - thank you ! ?? I would highly recommend this hotelGreat location and beautiful hotel with lovely pool and fab breakfast, but where this hotel stands out is for its customer care , I had a reason to leave the hotel early from my stay and the kindness that the manager Xirouchaki and the receptionist Rena showed… Read more

• User: Ingrid E

  Trip type: Family

  Overall a pleasant experience

  Akali is a lovely hotel, rooms are satisfactory and breakfast is great. 10 min walk to the old town. When you book, you should keep in mind that the pool is small, much smaller than it looks on the photos. Internet in the room is patchy. Staff is very responsive and helpful.Akali is a lovely hotel, rooms are satisfactory and breakfast is great. 10 min walk to the old town. When you book, you should keep in mind that the pool is small, much smaller than it looks on the photos. Internet in the room is patchy. Staff is very responsi… Read more

• User: Tourist63030936702

  Trip type: Family

  Nice hotel, but Nefeli nearby is better value for money

  We stayed at the Civitel Akali Hotel in Chania, Crete, for nearly three weeks and overall had a pleasant experience. The staff were incredibly friendly and attentive from check-in to check-out.Our clean room had a veranda overlooking the pool, a pretty restricted view to be fair, as adjacent buildings and trellises surround the pool. The hotel is well-equipped with amenities, including a mini frid… Read moreWe stayed at the Civitel Akali Hotel in Chania, Crete, for nearly three weeks and overall had a pleasant experience. The staff were incredibly friendly and attentive from check-in to check-out.Our clean room had a veranda overlooking the pool, a pretty restric… Read more