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The hotel is situated in one of the most beautiful and sought after locations in Crete, the traditional village of Sissi. In addition, the city of Agios Nikolaos is just 22 km away where visitors can admire traditional architecture and experience the way of life in Crete. The beach is around 350 m away and Heraklion International Airport is located at a distance of approximately 43 km.
The resort has 9 junior suites and 39 double rooms, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The complex has 48 non-smoking rooms.
A dip in the refreshing outdoor pool is not to be missed. Even on grey days, guests can always go for a swim in the indoor pool. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. For guests who wish to keep active, golf and horse riding are available. Water sports enthusiasts can enjoy windsurfing and diving. Sport and leisure facilities at the resort include a gym and table tennis. There is a wellness area with a spa, a hammam, a beauty salon and hydrotherapy treatments and, for an additional fee, a sauna, a steam bath and massage treatments. Leisure facilities include an entertainment programme, a kids' club and live music.
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet is prepared for breakfast and dinner every day, and a set menu can be ordered at lunch and dinner. Special meals, including diet meals, are also available. The resort also offers special catering options.
Sissi
Check-in from 3:00 PM · check-out by 11:00 AM
Good
1027 reviewsUser: 570keithb
Trip type: Couples
Nice place but choose your rooms.
We stayed here for a week in October 25.It's a large place with tiered accomodation winding down to the seafront path.Our room was right next to the pool with a single-glazed french window which - in summer and busy - would have been noisy into the small hours…
User: Gill D
Trip type: Family
4th visit.
Yet another review for castello village. This has been our 4th visit to this hotel. Simply because we love it ! This hotel offers you everything you need for a fabulous holiday. All the staff are fantastic !!! So warm, welcoming .anything they can do to make y…
User: John M
Trip type: Couples
Fabulous week away
Just got back from a 7 night stay in castello village resort and what a lovely place to stay in.The whole experience was a delight from start to finish, we arrived in the early hours and was greeted by Ava who booked us in and swiftly took us to our apartment…
User: 720karen
Trip type: Family
Fabulous
Absolutely perfect holiday , location, ambience was great . Rooms nice with fabulous showers, close to the harbour. If you’re looking for somewhere relaxing this is the place to go. Castello Hotels, General Manager at Castello Village Resort, responded to t…
User: Carlaross_1982
Trip type: Couples
hot tub out of season when surrounding private pools couldn’t be used was a game changer
3rd visit to sisi and castello. much later in the season than usual, so we opted for a hot tub in the village, as aposed to a private pool in the boutique. amazing week. not very disabled friendly. we had breakfast included, but as per my reviews, we don’t eat…
