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Capsis Astoria Heraklion

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Capsis Astoria Heraklion

locationHeraklion City, Crete

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About Capsis Astoria HeraklionAbout Capsis Astoria Heraklion

Location

This hotel lies in the centre of Heraklion. Links to the public transport lie within walking distance of this hotel, situated about 1 km away.

Facility

The hotel has 2 lifts and features 131 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sport

Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, golf, fishing and horse riding. Water sports enthusiasts can enjoy windsurfing, snorkelling and diving. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa, massage treatments and solarium are available in the wellness area. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a non-smoking restaurant, a café and a bar. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Capsis Astoria Heraklion Amenities at Capsis Astoria Heraklion

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Windsurfing

LocationLocation

Map preview

Around this property:

City Centre

50 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

370

Very Good

476

Average

192

Poor

64

Terrible

41

Recent Reviews: 1143

  • User:SeanDublin67

    Trip type: Couples

    A marvellous hotel in a great location with a delicious free breakfast buffet and fantastic rooftop pool

    rating13 Oct 2025

    We stayed here 15 - 23 May 2025 on the first week of our holiday in Crete. A wonderful hotel in a fantastic location. Our room was very comfortable and had a marvellous balcony overlooking Elefterias...

  • User:701harriete

    Trip type: Couples

    Great location and value for money

    rating12 Aug 2025

    We booked this hotel as we needed a base for a couple of days after flying into Heraklion at night and then getting the ferry to Santorini a couple of days later. We didn’t have any particular...

  • User:Guide58475398873

    Trip type: Family

    Convenient location, good food, great customer service. Very high value for money. Highly recomemend!

    rating30 Jul 2025

    This hotel is at the heart of old town, within walking distance of the fort. 15 minutes away by car from knossos palace. Convenient location, good food with vegetarian options and most importantly...

  • User:Jessica D

    Trip type:

    Fabulous hotel with perfect location.

    rating15 Apr 2025

    With an incredibly accommodating staff, this is a great place to stay when in Heraklion. I arrived at 0h55 which posed no problem for the 24h staff at the desk who welcomed me and got me right into...

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