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Avra Imperial Hotel

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Avra Imperial Hotel

locationKolymbari, Crete

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About Avra Imperial HotelAbout Avra Imperial Hotel

Location

This resort is located in a quiet area about 20 km from the tourist hotspots, and it is 25 km to the centre of Chania. It is ideal for business travellers as well as families.

Facility

This resort was renovated in 2023. 328 rooms, including 24 junior suites and 41 suites, are located on 3 storeys and can be reached by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. A cloakroom, baggage storage service, safe and cash machine are available. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a DVD hire service, medical assistance, a transfer service, room service (limited hours), an alarm call service, a laundry service, a hairdresser, a page service, a hotel doctor and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with projector, fax machine, a flip chart and pens and photocopier is available. The congress service offers support with all aspects of event organisation. Lectures, presentations and meetings can be held in one of the 10 conference rooms.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Extra beds or children's beds can be provided upon request. There is also a safe and a desk or, for an additional fee, a minibar. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a CD player, a DVD player and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Little extras include slippers, daily paper and pillow menu. Bathrooms are equipped with a shower, a bathtub and a baby bath. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has 36 family rooms and non-smoking rooms.

Sport

The pool area, which includes 2 outdoor pools and an indoor pool, is great for working out or just relaxing. Younger swimmers can splash around in the children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Those who wish to stay active while on holiday can enjoy tennis and golf. For a fee, cycling/mountain biking is also available. Water sports available at the hotel include water skiing, windsurfing, jet skiing, canoeing, water aerobics and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and anti-ageing treatments and, for an additional fee, hydrotherapy treatments and aromatherapy. Leisure facilities include an entertainment programme, a kids' club, a kids' disco and live music.

Meals

Dining facilities include a dining room, a breakfast room, a café, a bar, a lobby bar and a piano bar. Guests can indulge their palates at the restaurant (non-smoking, à la carte and high chairs). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include half board and all-inclusive special. Gluten-free meals, vegetarian dishes, children's meals, lactose-free food, vegan food and whole, unprocessed foods can be prepared on request. Baby food (for a fee) provides for little ones' well being. The show cooking is a particularly special attraction. The drinks menu includes a variety of alcoholic and non-alcoholic beverages, as well as international brands.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Avra Imperial Hotel Amenities at Avra Imperial Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

    • -

      Café

    • -

      Car Park

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      Cloakroom

    • -

      Conference Room

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      Disability-friendly

    • -

      Foyer

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      Games room

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Additional safety measures in catering

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Digital menu (mobile phone)

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      Digital room access

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      Disinfection of plastic key card

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      Enhanced cleaning programme

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      Hand hygiene training for employees

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      Hand sanitiser

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Sanitiser dispenser

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Half Board

  • Sport/Entertainment

    • -

      Aerobics

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      Aqua aerobics

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      Billiards/Snooker

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

    • -

      Gym

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

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      Water Skiing

    • -

      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

5 m

Beach

10 m

Park

48 m

Tourist Centre

20 km

Lake

25 km

City Centre

25 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1498

Very Good

550

Average

184

Poor

77

Terrible

36

Recent Reviews: 2345

  • User:Lilay20

    Trip type:

    Bad attitude and arrogance

    rating17 Oct 2025

    The hotel it self is fabulous. Pools are fantastic and super clean - but as we were there in October the water temp was very cold 17-18C which too cold for kids. I would recommend the Restaurant...

  • User:Athena D

    Trip type:

    Truly Paradise

    rating08 Oct 2025

    From the moment we arrived, we knew we were somewhere special. We were greeted so warmly by Nadia, whose friendliness and kindness set the tone for our entire stay. She went out of her way to...

  • User:Ciaran D

    Trip type:

    Honest review

    rating07 Oct 2025

    The staff were brilliant, the facilities such as the sauna and spa were very nice, however for a 5 star hotel the food was appalling, 2/10 at best. The beds were 2 singles pushed together which is...

  • User:rosis1975

    Trip type:

    Return to amazing Avra (with a couple of *very* minor issues)

    rating25 Sept 2025

    My 2nd time at Avra was booked directly with the hotel. I also booked my airport transfer through the hotel. I had a couple of questions and tried both e-mailing and WhatsApping but didn't get a...

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