Palotel Luxury Hotel

Recent Reviews: 140

• User: Davids-sister

  Trip type: Friends getaway

  Spotlessly clean but rooms not as advertised

  Spotlessly clean and modern hotel right in the centre of Gouvia, though it wasn’t luxury like its name suggests. One of the main let downs for us was the size of our rooms - we were in the smallest! Nothing like those shown on any of the holiday websites. We mentioned this to the blonde lady on reception on our first day and asked if we could move, though couldn’t as they were fully booked, and af… Read moreSpotlessly clean and modern hotel right in the centre of Gouvia, though it wasn’t luxury like its name suggests. One of the main let downs for us was the size of our rooms - we were in the smallest! Nothing like those shown on any of the holiday websites. We m… Read more

• User: wrexhamholidaylover

  Trip type: Couples

  There is no pool facility!!

  Just spent a week in the Palotel. As stated by many guests, the rooms are small but imo adequate. The hotel is very clean and the staff are all very friendly and helpful. The thing that lets this hotel down is the fact that it has no pool facility. There is a pool in the adjoining hotel but is cordoned off and not used. The adjoining property is not being run as a hotel but as a place for the loca… Read moreJust spent a week in the Palotel. As stated by many guests, the rooms are small but imo adequate. The hotel is very clean and the staff are all very friendly and helpful. The thing that lets this hotel down is the fact that it has no pool facility. There is a… Read more

• User: K8865FOstuartg

  Trip type: Couples

  Very disappointed and a big let down 😡

  We booked with Jet2 i Jan 2026 for 11 nights this was. 10 days too longJet 2 has a good sense of humour Calling this hotel a 3 Star Luxury …Luxury at this place would be another cruet to match the solitary one in diner which all diners shared. Be careful when booking because photos and descriptive prose can be very misleading and may not meet your expectations !We booked for a ground floor room wi… Read moreWe booked with Jet2 i Jan 2026 for 11 nights this was. 10 days too longJet 2 has a good sense of humour Calling this hotel a 3 Star Luxury …Luxury at this place would be another cruet to match the solitary one in diner which all diners shared. Be careful when… Read more

• User: SamH71

  Trip type: Family

  VERY SMALL ROOMS

  We stayed for 7 nights in July 2025. 4 adults with 2 rooms. When we were shown to our rooms they were incredibly small, not as advertised on their website or on our booking confirmation. The rooms were located next to the boiler room and the cleaning cupboard and these rooms could be accessed by a small walkway from the street. We asked Reception if we could be moved to bigger rooms as shown on th… Read moreWe stayed for 7 nights in July 2025. 4 adults with 2 rooms. When we were shown to our rooms they were incredibly small, not as advertised on their website or on our booking confirmation. The rooms were located next to the boiler room and the cleaning cupboard… Read more

• User: Alison D

  Trip type: Family

  Beware of the small rooms

  We stayed at the Palotel Hotel 20th July 2025 for seven nights. When we booked the rooms advertised were the larger rooms. When we arrived we were shown to the rooms. I said to the receptionist it was very small she said all the rooms were the same size, obviously not theroom was allocated beside the boiler room and cleaners cupboard. There were three rooms on the bottom floor my friend and I were… Read moreWe stayed at the Palotel Hotel 20th July 2025 for seven nights. When we booked the rooms advertised were the larger rooms. When we arrived we were shown to the rooms. I said to the receptionist it was very small she said all the rooms were the same size, obvio… Read more