Grand Serai Congress & Spa

43 +PHOTOS

45+ photos

Grand Serai Congress & Spa

Name: Grand Serai Congress & Spa
Address: 33, Dodonis Avenue, Central and North Greece, greece
Telephone: 353818882077
Rating: 4.3

central and north greece, greece

About Grand Serai Congress & Spa

location

The hotel is situated on a 5 hectare estate in the heart of the historic city of Ioannina, one of the area’s most notable attractions. The historic Moni Panteleimonos with a museum is located very close to the hotel. The region of Ioannina is dominated by fragrant pine trees, especially around the old castle. The Paul Vrellis Museum is around 12 km away.

facility

216 rooms are located on 4 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The resort offers a number of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests of the complex can enjoy various recreational facilities, including the garden, during their stay. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels and WiFi ensure optimal comfort. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A hot tub can soothe sore muscles (for a fee). For guests who wish to keep active, cycling/mountain biking and tennis are available. The resort offers indoor sporting activities such as aerobics or, for a fee, a gym. There is a wellness area with a spa, a steam bath, a hammam, a beauty salon and hydrotherapy treatments and, for an additional fee, a sauna and massage treatments.

meals

Dining facilities include a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.

Amenities at Grand Serai Congress & Spa

Facilities (15)

Air conditioningLobby24-hour receptionCurrency ExchangeConference RoomRoom ServiceLaundry ServicePetsIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (4)

MassageSalonSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (3)

Game RoomOutdoor FurnitureSun Deck

Distances (1)

Beach

Family and Kids (1)

Childcare service

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (4)

Contactless check-in/-outProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (12)

ShowerBathtubHairdryerMinibarFridgeTVBathrobesClosetFireplaceRoom serviceSlippersToiletries

Security (1)

Fire extinguishers

Sport/Entertainment (5)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaEvents

Transfers (1)

Shuttle Service

Location

Ioannina, Central and North Greece, Greek Islands, Greece

33, Dodonis Avenue

Check-in from 4:00 PM · Check-out by 11:00 AM

Ioannina, Central and North Greece, Greek Islands, Greece

33, Dodonis Avenue

Check-in from 4:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.3

Very Good

1078 reviews

Value
Rooms
Cleanliness
Service

Excellent627
Very Good280
Average115
Poor28
Terrible28

Recent Reviews: 1078

User: rutih
Trip type: Couples
nice hotel for visiting zagori area
17 Sep 2026
Nice hotel. Indian style decoration. Little bit noisy when groups are staying. Staff very king. good breakfast. very good location E-Sales Akti Ariadni, ????et???? at Grand Serai Congress & Spa, responded to this review Dear rutih,Thank you for taking the time to share your feedback with us. We appreciate your comments and we understand how important a peaceful stay is. We will continue t… Nice hotel. Indian style decoration. Little bit noisy when groups are staying. Staff very king. good breakfast. very good location E-Sales Akti Ariadni, ????et???? at Grand Serai Congress & Spa, responded to this review Dear rutih,Thank you for taking…
User: Futu2mf
Trip type: Business
Best in Ioannina
16 Jul 2026
Great location, spacious rooms, sumptuous breakfast and simply fabulous staff. Shout out to Thannsis on reception. E-Sales Akti Ariadni, ????et???? at Grand Serai Congress & Spa, responded to this review Dear Ian Marks,We would like to express our sincere gratitude for your wonderful and kind words.We will gladly share your praise with our team, and especially with Thanassis.We look forwa… Great location, spacious rooms, sumptuous breakfast and simply fabulous staff. Shout out to Thannsis on reception. E-Sales Akti Ariadni, ????et???? at Grand Serai Congress & Spa, responded to this review Dear Ian Marks,We would like to express our sin…
User: dorits577
Trip type: Solo travel
A centrally located hotel with excellent service and spacious rooms
24 Jun 2026
The Grand Serai Congress & Spa Hotel boasts an excellent location in the heart of the city, within walking distance of the beach, which is a major advantage given how difficult it is to find parking in this area. The hotel provides private parking on-site, making the stay very convenient. The hotel itself is large and spacious, featuring a rich, ornate design style that felt a bit dated to my… The Grand Serai Congress & Spa Hotel boasts an excellent location in the heart of the city, within walking distance of the beach, which is a major advantage given how difficult it is to find parking in this area. The hotel provides private parking on-site,…
User: Daniel V
Trip type: Couples
Maria in the reception
04 Jun 2026
Maria in the reception is the best. Very nice and very helpful. E-Sales Akti Ariadni, ????et???? at Grand Serai Congress & Spa, responded to this review Dear Daniel V,Thank you for your wonderful comments and praise for Maria.We are very pleased to hear that our staff was helpful and contributed to a positive experience.We hope to welcome you back again soonBest regards,The Hotel Manageme… Maria in the reception is the best. Very nice and very helpful. E-Sales Akti Ariadni, ????et???? at Grand Serai Congress & Spa, responded to this review Dear Daniel V,Thank you for your wonderful comments and praise for Maria.We are very pleased to he…
User: Saltwaterheart
Trip type: Solo travel
City gem
21 May 2026
Excellent city hotel first of all the location is perfect with walkable distance to all the interesting sites of Ioannina. Very clean interior and the staff is impressive with their service. 100 times yes. E-Sales Akti Ariadni, ????et???? at Grand Serai Congress & Spa, responded to this review Dear Saltwaterheart,Thank you so much for your amazing review! We are thrilled to hear that you… Excellent city hotel first of all the location is perfect with walkable distance to all the interesting sites of Ioannina. Very clean interior and the staff is impressive with their service. 100 times yes. E-Sales Akti Ariadni, ????et???? at Grand Serai Con…

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