Wyndham Stralsund Hansedom

Name: Wyndham Stralsund Hansedom
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, Stralsund, germany
Telephone: +44-204-505-9777
Rating: 3.8

Stralsund, Stralsund

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About Wyndham Stralsund Hansedom

Location

The Hanseatic City of Stralsund, a designated UNESCO World Heritage Site, is an attractive destination in the north-east of Germany, with its position as the gate to the east, scenic surroundings, its historical buildings and brick churches. The city centre is around 3 km from the hotel. A bus station is located around 100 m away, and shopping facilities can be found some 200 m away. The main train station is located around 3 km from the hotel. The Ozeaneum is also around 3 km away. The island of Rügen is some 40 km from the hotel, Rostock is around 70 km away and Rostock - Laage Airport is around 80 km away.

Facility

The resort has 5 suites, 10 single rooms and 99 double rooms, which are located on 9 storeys and are reachable by lift. English- and German-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities available at the complex include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Additional amenities include a newspaper stand, a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a childcare service, a car hire service, room service, a laundry service and a hairdresser. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Central heating ensures that rooms maintain just the right temperature. Guests can enjoy the view of the pool from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The resort has family rooms and 114 non-smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. Sun loungers and parasols are available on the sun terrace. For guests who wish to keep active, cycling/mountain biking, tennis and volleyball are available. Water sports enthusiasts can enjoy sailing and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, bowling, squash, yoga, callisthenics, aerobics and handball. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and Ayurveda treatments. Leisure facilities include an entertainment programme, a kids' club, a dance club and a casino. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant (with high chairs), a breakfast room and a bar. Catering options include bed and breakfast, half board and full board. At breakfast and dinner, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The resort also offers special catering options.

Payment

The resort accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Wyndham Stralsund Hansedom

Facilities
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  24-hour reception
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  Bar(s)
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  Bicycle Hire
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  Car Park
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  Casino
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  Conference Room
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  Disability-friendly
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  Games room
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  Hairdresser
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  Hotel Safe
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  Kids Club
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Newspaper kiosk
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  Nightclub
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  Pets
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  Playground
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  Restaurant(s)
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  Restaurant(s) with high-chairs
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  TV Room
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  Waterslide
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  Breakfast Buffet
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  Evening Buffet
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  Full Board
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  Half Board
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Aqua aerobics
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  Badminton
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  Bowling
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  Children's Pool
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  Cycling/Mountain Biking
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  Golf
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  Gym
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  Indoor Pool
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  Jacuzzi
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  Massage
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  Outdoor Pool(s)
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  Parasols
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  Sailing
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  Sauna
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  Squash
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  Steam bath
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  Sun loungers
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  Sun terrace
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  Table Tennis
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  Tanning Studio/Solarium
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  Tennis

Location

Around this property:

Nightclub

200 m

Shopping opportunities

200 m

Park

300 m

Train Station

3 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

276

Very Good

566

Average

288

Poor

Terrible

Recent Reviews: 1221

User:307linaa
Trip type: Family
Disappointing Experience – Misleading Listing on Hotels.com
27 Jun 2025
We booked our stay at Wyndham Stralsund HanseDom through Hotels.com, with the main reason being the advertised “Indoor & Outdoor Pool” included as part of the hotel amenities. You can still see this claim here: Hotels.com listing. Unfortunately, this turned out to be highly misleading.False Advertising:The indoor and outdoor pools are not part of the hotel stay. They belong to a separate waterpark, which charges an additional 19€ per person. While the waterpark is marked with “additional fees,” the pools are not clearly separated in the listing—leading us to believe they were part of the included amenities.To make matters worse, the outdoor pool was closed due to construction, something we were not informed of in advance. We decided against visiting the waterpark altogether, as the main attraction was inaccessible and we didn’t feel it was worth the extra fee.Outdated and Unclean:The hotel was built in 1999 and feels like a time capsule from the late 90s. The carpets, curtains, and decor all appear original—and now 26 years later, they are visibly worn and stained. Cleanliness was a concern.Misleading Photos:The promotional photo (image 5 of 45 on Hotels.com) showing the bright, generous breakfast buffet is completely misleading. I’ve attached the listing photo and two of my own for comparison. Due to construction in the main dining room, the breakfast buffet was relocated and severely downsized—both in variety and presentation. It felt more like a temporary conference setup than a proper hotel breakfast.⸻We expected a relaxing experience and were left feeling disappointed and misled. Until Wyndham and Hotels.com update the listing to reflect reality, I cannot recommend this hotel. Hotel Manager, Owner at Wyndham Stralsund HanseDom, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback about your stay with us.We sincerely apologize that your stay did not meet your expectations. The HanseDom waterpark operates as a separate facility, with its own admission fees and maintenance schedule. While we maintain direct access to these amenities, we acknowledge the need to communicate the arrangement more clearly.Regarding the breakfast service, a temporary relocation was necessary due to ongoing improvements. Our team remains committed to maintaining our service standards during such transitions.The comfort of our guests remains our priority, and our staff is always available on site to address any concerns promptly. Your feedback helps us enhance the guest experience, and we have shared your comments with the relevant departments.We hope you will give us another opportunity to serve you better in the future.Best regards,Ihr Team vom Wyndham Stralsund HanseDom
User:mikkelrosendahl
Trip type: Family
Extra extra extra... alles verboten
03 Aug 2019
We got here four people - two adults, two children. They got us two rooms - three floors apart...? ‘You should have called...’ - we did - you didn’t answer for three hours!Breakfast not included. Mediocre for 15€.... Had a coffee, probably brewed on corn and not coffee.Big signs everywhere with all the things you cannot do: don’t come to late for breakfast, don’t bring lunch with you, don’t walk on the lawn (the adults responsability that the children don’t), pay extra for bathrobes. Oh, and not a smile to be found.It’s the Ryan Air of hotels... Wyndham_Stralsund, Team Wyndham Stralsund HanseDom at Wyndham Stralsund HanseDom, responded to this review Dear guests, we thank you for your review and your feedback. We are sorry that we couldn´t convince you of our service and want to apologize for any inconveniences. We hope, however, that we can welcome you again some time. Best regards, your Wyndham Stralsund HanseDom team.
User:Intet
Trip type: Family
Breakfast sucks
07 Jul 2019
Water park and rooms are ok. But the breakfast is horrible 1985-style food. Processed meat, cheap bread etc. Save the money and eat your breakfast somewhere else. Even Mc Donald’s would do a better job. Wyndham_Stralsund, Team Wyndham Stralsund HanseDom at Wyndham Stralsund HanseDom, responded to this review Dear guests, we thank you for your stay and your review. We are sorry to hear that you weren´t satisfied with our breakfas and hope you could enjoy your visit nonetheless. We´re looking forward to welcome you again sometime. Best regards, your Wyndham Stralsund HanseDom team.
User:S B
Trip type: Couples
Overprized Hotel for a mediocre Service
26 Oct 2018
Looking forward to a week of relaxation, my partner and me booked 5 days at the Wyndham Stralsund hotel.We were shocked how small the bed for two people is (140cm) and asked at the reception if this is normal.We were then told that if we want a 160cm bed,this would be more expensive. We ended up putting our matress on the floor.Which is when we discovered why the bed not only small.Half of the bed was broken and covered with cheap wood (see picture).Generally,we are fairly easy going and had a fun week. Which we would have had anywhere though. The staff in the Wellness area is super nice actually and very friendly. Same goes for the gentleman working at the reception. The two ladies working at the reception though have most likely not made the right choice working in customer service.Under the line: The Wellness area recommended- Hotel not so much. Wyndham_Stralsund, Team Wyndham Stralsund HanseDom at Wyndham Stralsund HanseDom, responded to this review Dear guests, thank you for your stay at our hotel and your feedback. We are sad to hear that your visit was not to your complete satisfaction. The interior of the different room categories can be looked up in our flyers or on our homepage. We always strive to offer our guests the best possible stay at our hotel with the best service. We are glad that you enjoyed our wellness area and we are looking forward to welcome you again. Your Wyndham Stralsund HanseDom Team.
User:David B
Trip type: Couples
Below expectations
08 Aug 2018
The hotel seems to be managed by people with the idea customers will appear no matter what. The basic facility was very nice, but has not been kept up as well as it should be. Carpeting in our room was stained and the blackout curtains had holes in them.Management tries to charge for every little thing you may want. We asked for plain water with dinner. The waiter said that was not possible; the only option was to purchase very expensive bottled water. We were instructed where to park the car. The next day we were informed the price is €7 per day. The free parking lot is across the street.Dinner in the restaurant was acceptable. The nightly buffet is the only choice. The buffet breakfast was very good every day.Wait staff in management seem to have the attitude the customer has nowhere else to go.