


52+ photos
This hotel is located in the north of Munich with links to the public transport network directly in front of the hotel. It is approximately 6 km from Munich Central Station and only 25 min from Franz Josef Strauss Airport.

Domagkstrasse 26
Check-in from 3:00 PM · Check-out by 12:00 PM

Domagkstrasse 26
Check-in from 3:00 PM · Check-out by 12:00 PM
Good
710 reviewsUser: Megan F
Trip type: Friends getaway
Staff needs basic dignity and respect training
User: pf0n
Trip type: Business
A Serious Failure in Basic Hospitality and Guest Respect
I rarely leave negative reviews, but my experience at this hotel was sufficiently unacceptable that I feel other guests should be aware.After returning to my room at the end of the day, I discovered that the toilet had been blocked with waste that had originally been placed in the room bin. The situation appeared to have resulted from the cleaning service itself. More concerning still, the toilet… I rarely leave negative reviews, but my experience at this hotel was sufficiently unacceptable that I feel other guests should be aware.After returning to my room at the end of the day, I discovered that the toilet had been blocked with waste that had original…
User: elmira j
Trip type: Business
Don't go there!
Horrible hotel. Reception doesn't know basics about check in, they didn't change bed sheets when cleaning the room for 4 days. Rooms dirty upon check in. No fridge in the room, electric kettle and hair dryer were not working. They don't refill coffee for the room. Breakfast is Horrible. Cold fried egg and sausage. Limited options.Horrible hotel. Reception doesn't know basics about check in, they didn't change bed sheets when cleaning the room for 4 days. Rooms dirty upon check in. No fridge in the room, electric kettle and hair dryer were not working. They don't refill coffee for the r…
User: Naadira L
Trip type: Business
Far Below 4-Star Standards. Although rated 4 stars, my experience felt closer to 2.
My stay at The Rilano Hotel Munich was quite disappointing. When I arrived before the 3 pm check-in time, reception told me to come back every hour to check if a room became available, instead of simply noting my details and contacting me once ready.Once in my room, I discovered a broken curtain that was never repaired, even after reporting it twice. Housekeeping was also poor — I placed the “clea… My stay at The Rilano Hotel Munich was quite disappointing. When I arrived before the 3 pm check-in time, reception told me to come back every hour to check if a room became available, instead of simply noting my details and contacting me once ready.Once in my…
User: DoeGee
Trip type: Business
Bad customer service, badly organized.
Ups I did it again! After a very bad experience some months ago I accidently booked The Rilano again and it got worse. Room not ready at check inAsk for a quite room and they put me directly at the elevators with a lot of noise. But the highlight was that at 11:45 PM 2 young people where staying in my room screaming "there is someone in the bed". Manager at duty did not really cared about my compl… Ups I did it again! After a very bad experience some months ago I accidently booked The Rilano again and it got worse. Room not ready at check inAsk for a quite room and they put me directly at the elevators with a lot of noise. But the highlight was that at 1…
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