




76 +PHOTOS



78+ photos
This hotel enjoys a historic location above the city and the old town, just a few minutes' walk from the city centre. Guests will find links to the public transport network only 100 m from the hotel, and restaurants, bars, nightspots, shops and the railway station are only 500 m away. Attractions such as the Chagall Window (600 m), the cathedral (800 m), the Gutenberg Museum (800 m) and the Schifffahrtsmuseum (2 km) ensure there is plenty to do during guests' stay.

Augustusstrasse 6
Check-in from 3:00 PM · Check-out by 12:00 PM

Augustusstrasse 6
Check-in from 3:00 PM · Check-out by 12:00 PM
Good
966 reviewsUser: GM2009Milano
Trip type: Family
Never again!!!
I stayed for 9 nights from 17th December. Highly disappointed overall:Room was small but very clean and modern. Had been recently renovated it appeared.Upon arrival only one lift was working. We were informed this was the case since September 2025! Parts are not available for the broken lift. Then surely replace it??The one which worked was slow and dodgy. It was completely out of order on Christm… I stayed for 9 nights from 17th December. Highly disappointed overall:Room was small but very clean and modern. Had been recently renovated it appeared.Upon arrival only one lift was working. We were informed this was the case since September 2025! Parts are n…
User: ShS_Lux
Trip type: Couples
Great location and service
It was a really comfortable stay. We really enjoyed the location, amenities and the room. The room was really comfy, spacious and clean. Bathroom was a good size without a tub but a nice large shower. It also had a connected hairdryer. There were no bathrobes nor slippers. I mini fridge and coffee corner was also great to have with a complimentary bottle of water. The Parking was a bit confusing t… It was a really comfortable stay. We really enjoyed the location, amenities and the room. The room was really comfy, spacious and clean. Bathroom was a good size without a tub but a nice large shower. It also had a connected hairdryer. There were no bathrobes…
User: Stunedt S
Trip type: Family
Clean, nice, but staff is hot Garbage
Rooms and clean, location is good. Comfort and design are both very solid, even in reception area. But my god, service is HORRENDOUS. The only normal people you will see are at reception and 1-2 in cafeteria. The rest - in cafeteria and room cleaning are literally garbage brought in without any teaching on how human beings communicate. They are incredibly rude, absolutely horrendous. Managment sho… Rooms and clean, location is good. Comfort and design are both very solid, even in reception area. But my god, service is HORRENDOUS. The only normal people you will see are at reception and 1-2 in cafeteria. The rest - in cafeteria and room cleaning are liter…
User: stefanosS4523KQ
Trip type: Business
Extremely Negative Review for Novotel Mainz
I had an extremely negative experience at Novotel Mainz that left me deeply disappointed and frustrated. From the moment of check-in, none of the reception staff bothered to inform us of any changes in service hours or other important variations. This total lack of communication with the guests is unacceptable.One evening, I went down to the hotel bar around 9:15 PM for an aperitif while waiting t… I had an extremely negative experience at Novotel Mainz that left me deeply disappointed and frustrated. From the moment of check-in, none of the reception staff bothered to inform us of any changes in service hours or other important variations. This total la…
User: Angelswife
Trip type: Business
Basic
Room had a great shower and all the vital items for a decent stay. The gym was not a gym. It’s way too small and has barely any equipment. Would suggest investing in more space and items! The restaurant had a very limited menu so I ordered Uber eats both nights I was there.Room had a great shower and all the vital items for a decent stay. The gym was not a gym. It’s way too small and has barely any equipment. Would suggest investing in more space and items! The restaurant had a very limited menu so I ordered Uber eats both night…
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