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The Fontenay

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The Fontenay

hamburg, germany

About The Fontenay

location

This attractive hotel is centrally located beside the Aussenalster lake. Links to the public transport network can be found directly in front of the building.

facility

Guests have a choice of 281 rooms, including 12 single rooms, located in two 10-storey buildings with lifts. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace, sun loungers, and parasols are available. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Water sports enthusiasts are offered canoeing. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. An entertainment programme and live music are also options for entertainment.

meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Amenities at The Fontenay

Facilities

24-hour receptionAir conditioningBar(s)Bicycle HireCaféCar ParkConference RoomCurrency ExchangeDisability-friendlyGarageHotel SafeLaundry FacilitiesLaundry ServiceLiftsMedical AssistanceNewspaper kioskPetsRestaurant(s)Restaurant(s) with non-smoking areaRoom ServiceShopsTV RoomWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHousekeeping only upon requestHygiene training for staffMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals

à la carte Dinnerà la carte LunchBreakfast BuffetSpecial DietSpecial Offers

Sport/Entertainment

CanoeCycling/Mountain BikingGolfGymHeated Pool(s)Indoor PoolJacuzziMassageNumber of PoolsOutdoor Pool(s)ParasolsSaunaSteam bathSun loungersSun terraceTanning Studio/Solarium

Location

Map preview
Hamburg, Germany

Fontenay 10

What's nearby

  • Lake100m
  • Tourist Centre1km
  • Train Station1km
  • City Centre1km

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

515 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent374
  • Very Good59
  • Average44
  • Poor19
  • Terrible19

Recent Reviews: 515

  • User: Max F

    Trip type: Couples

    too expensive for mediocre quality and service.

    24 May 2026

    hotel has a number of bad rooms. bad views. SPA area is filled with lots of locals with day passes and loud kids and babies. get ready to wait 15-20 min for your coffee at breakfast. too expensive for the quality of the rooms and service. TF Management, Mar…

  • User: dannyv762

    Trip type: Couples

    You gotta go to the Fontenay

    19 Mar 2026

    My wife and I just stayed at the Fontenay for three nights. It's location is conveniently near the St. Nicholas Church, the Hamburg bunker, and shopping of every variety. The breakfast was amazing and the decor impeccable. If you happen to meet Anastasia, she…

  • User: 828PeterC

    Trip type: Family

    Great stay

    05 Jan 2026

    This was our first stay at The Fontenay during the high season. Hamburg is a wonderful city, and we’ve stayed at the hotel before and been very pleased.Service has previously been good, but more 4-star than 5-star, so we were a little nervous about visiting du…

  • User: luxuryvoyage

    Trip type: Couples

    Not ideal location for a city sightseeing trip

    06 Nov 2025

    What we liked:Rooms: stylish, modern, and spacious. High-quality toiletries, coffee and tea available, free minibar including snacks.Breakfast: medium-sized buffet with a good selection, additional options available.Dinner: Osteria Due recommended. Upscale Ita…

  • User: PatrikL245

    Trip type: Friends getaway

    Very disappointing

    06 Sep 2025

    This hotel is often considered one of the very best in Germany, so I was looking forward to my stay here. However, after the stay, I must say they missed on my expectations by a huge margin. Firstly, we arrived by car at around 8.30 pm. We drove right in front…

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