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This luxury hotel lies by the Alster Canal in the heart of the city, within a few minutes' walk of the town house. The Binnenalster and the city's biggest shopping arcades are situated nearby. Underground and bus stops may easily be reached on foot.
The hotel was modernised as recently as 2023. The hotel has 222 rooms, which are located on 7 storeys and are reachable by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, a baggage storage service and a safe are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A garage is available for parking (for a fee). Further services include room service, a laundry service and a page service. Daily newspapers are available for purchase. Lectures, presentations and meetings can be held in one of the 10 conference rooms.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A safe and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge). A hairdryer and bathrobes are on hand in the bathrooms for everyday use. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 227 non-smoking rooms.
For those who wish to stay active while on holiday, the hotel offers jogging.
The dining area includes a bar. Warm hospitality and a cosy atmosphere await guests in 2 non-smoking restaurants. In addition to breakfast, the hotel also offers lunch and dinner à la carte.

Heiligengeistbruecke 4
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
191 reviewsUser: James L
Trip type: Family
4 star hotel that ticks most of the boxes
A 4-star hotel that pretty much ticks the boxes as you would expect. Good facilities. The only downside was the bar service and breakfast. What 4-star hotel bar doesn't serve Bloody Mary's?! Also, I was kept waiting for a beer, as the barman who was studying a…
User: Girly04
Trip type: Couples
Great location and friendly staff
Great location, couldn’t be better for visiting the city. The underground is literally across the road and you are smack right in the centre, so can easily walk around the city. We went for the markets and they are great, one right outside the hotel, and at le…
User: Norwegian1975
Trip type: Couples
Beautiful hotel in center of Hamburg
We did not know of this hotel so this was the first time here although we've been to Hamburg 3-4 times before. Great location, great service, great big room and great gym - great in all. Also the breakfast was very nice. Would def. recomment. Florian Woithe…
User: 956piat
Trip type: Couples
Amazing stay at Steigenberger
We had an amazing couples holiday staying at Steigenberger Hotel in Hamborg! The staff was so friendly and welcoming, the room was large with very comfortable beds and a beautiful view of the canal. Breakfast was really good with so many delicious things to ch…
User: Peter J
Trip type: Couples
Outstanding
Location is great – right in the centre and just opposite the S Bahn direct from the airport. 2 mins to the main shopping street leading to the town hall and lakes etc. 5 mins walks to the riverboats. The room was perfect. It had everything. Uber comfortable b…