This hotel is located in the centre of Hamburg.
The hotel has a lift and features 41 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe, room service and a smoke alarm are available. Wireless internet access allows guests to stay connected while on holiday.
Rooms are equipped with central heating. Rooms have a double bed or a queen-size bed. A safe and a desk are also available. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Family rooms are available for parents with children.
A continental breakfast buffet guarantees a great start to the day.
Steindamm 29
Check-in from 3:00 PM · check-out by 12:00 PM
Average
332 reviewsUser: Jacqui M
Trip type: Friends getaway
WARNING!!!!!! DO NOT BOOK!
I booked Novum Hotel Hamburg Stadtzentrum through Opodo and later found it’s in a red light area with shared bathrooms, which wasn’t made clear. When I tried to cancel, or move hotels within the group, both Opodo and the hotel and their reservation team, kept…
User: Inge H
Trip type: Family
Lying manager and rooms full of mould
Awful hotel and surroundings. The hotelrooms were full of mould and smell. We and two other families were promised a refund by the manager when we said it wasn't possible for us to stay in there, but when we applied for refund later they never responded so we…
User: Tamol96
Trip type: Couples
Basic hotel on a terrible street
Should have read reviews before we booked, hindsight’s a wonderful thing! Took us a while to find the hotel as Google maps wasn’t picking it up but eventually we got there, we were a bit put off by the massive sex shop next door but laughed it off. Room was ve…
User: Petra A
Trip type: Family
Very disappointed!
Dear friends,Unfortunately it was very disappointing.From moulds in the bathroom as well as in the room.The carpet so stained that we had to keep shoes on even to go to the bathroom.It was disgusting. No air conditioning, no fridge.The breakfast was ok, but ev…
User: thomaslY5855YK
Trip type: Friends getaway
Can’t give a full review
We got to the hotel. Man at reception said that was an issue with our room and told us to go to another one of the hotels down the road. This new hotel was much more welcoming inside with a proper lobby, friendly staff and nice rooms. Lucky us! :)The hotel tha…
