Novum Hotel Alster

Germany, Hamburg

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About Novum Hotel Alster About Novum Hotel Alster

Location

Centrally located in Hamburg, this hotel is about 7.8 km from the beach.

Facility

The hotel has a lift and features 40 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe, room service, a laundry service, a conference room and a smoke alarm are available. Amenities include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge).

Rooms

Rooms are equipped with central heating. The rooms have a double bed and a sofa bed. Amenities in some rooms include a safe and a desk. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, sailing, a gym and a sauna.

Meals

Dining facilities include a restaurant, a dining room and a bar. Bed and breakfast can be booked. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Novum Hotel Alster

Facilities
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  Bar(s)
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  Car Park
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  Conference Room
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  Garage
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Contactless room service
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  Enhanced cleaning programme
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  Hand sanitiser
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  Mandatory mask-wearing
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Cycling/Mountain Biking
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  Gym
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  Sailing
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  Sauna

User Rating & Reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 227

User:jbM5280VG
Trip type: Business
Over priced and poor quality
07 Sept 2022
The location is really loud with traffic starting 4 AM. Beds are bad and the rooms dirty. Breakfast vey limited and not living up to a normal German hotel breakfast. Just a very poor overall...
User:lyndawilson72
Trip type: Family
Good location but otherwise poor
21 Aug 2020
Room on top 5th floor ... very hot, poor ventilation, only one fan which didn’t provide air to all 4 people in room. Poor lighting. Breakfast dreadful .... accept that in corona virus times things...
User:stinnek2019
Trip type: Family
Bad beds, noise and poor lightning
01 Dec 2019
The hotel does not live up to expectations and the pictures on their website. Bad beds, almost no lighting, faulty lift and generally dirty and a lot of things are broken in the room. Not...
User:nielsenmortenh
Trip type: Family
A good deal - good hotel
27 Oct 2019
The hotel is located very near the central station and about 10 min from the pedestrian area. The hotel is a very good tourist hotel, good for families we where 4 staying at the top floor in a big...

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