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Novotel Hamburg City Alster

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Novotel Hamburg City Alster

locationGermany, Hamburg

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About Novotel Hamburg City AlsterAbout Novotel Hamburg City Alster

Location

This hotel is located in the heart of Hamburg.

Facility

The hotel has a lift and features 210 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and photocopier is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests are always kept up-to-date thanks to the daily paper provided. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a sauna, a steam bath and a hammam. Subject to charge: massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a dining room and a bar. Breakfast, lunch and dinner are available.

Amenities at Novotel Hamburg City Alster Amenities at Novotel Hamburg City Alster

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Children's Entertainment

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      Gym

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      Massage

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      Sauna

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      Steam bath

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

497

Very Good

698

Average

193

Poor

49

Terrible

25

Recent Reviews: 1462

  • User:TripFiction

    Trip type:

    A good place to stay to see the city

    rating05 Jul 2025

    A surprisingly quiet hotel given it is on a major intersection. Very near the U1/U3, so, handy for the airport line and straight to the station. It's more an area for offices but if you take a 10...

  • User:JBernerZ

    Trip type: Couples

    Fantastic stay!

    rating06 Jan 2025

    Another fantastic stay at Novotel Hamburg Citry Alster! My wife and I were warmly welcomed by the hotel and location is so convenient to get into city center! Strongly suggested!

  • User:JOJO24Essex

    Trip type: Family

    Good base for city and transport links

    rating07 Dec 2024

    We stayed here for 3 nights while visiting Hamburg Christmas markets. One of the underground stations entrance is directly outside the hotel. The nearest station is Lübecker StraBe. The room was...

  • User:azzo58

    Trip type: Family

    Comfortable, connected, reasonably priced

    rating03 Nov 2024

    The hotel is well connected with public transport right outside. It is a clean and comfortable hotel. Reasonable price and nice food. The staff were helpful. On arrival the taxi would not accept...

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