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Mercure Hotel Hamburg Mitte

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Mercure Hotel Hamburg Mitte

locationHamburg, Hamburg

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About Mercure Hotel Hamburg MitteAbout Mercure Hotel Hamburg Mitte

Location

This hotel is located in the heart of Hamburg.

Facility

The hotel has a lift and features 180 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A refrigerator and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a sauna and a solarium.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Mercure Hotel Hamburg Mitte Amenities at Mercure Hotel Hamburg Mitte

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Sauna

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

2.5 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

213

Very Good

416

Average

163

Poor

50

Terrible

15

Recent Reviews: 857

  • User:Meath88

    Trip type: Friends getaway

    Terrible bar staff

    rating12 Aug 2025

    Stayed at this hotel for 4 nights, not the best in terms of service, very bad extremely rude and just going through the motions staff in the bar.the rooms are lovely and the price was good for...

  • User:apetersrealtor

    Trip type: Couples

    Horrible Heat Control in Rooms

    rating19 Aug 2024

    The room was extremely hot. For 2 days it reached 76 degrees in the room, and the staff “could not’ make any adjustments to the thermostat. The staff told us that the tech was sick, and that they...

  • User:andriana z

    Trip type:

    Feedback

    rating23 Jul 2024

    Mercure Hamburg City Mitte: It is a lovely hotel. And this is only the cause of the employer lidel from reception... she was very helpful, kind, respectful and natural!!! We are happy with the...

  • User:Julie L

    Trip type: Couples

    Perfectly fine but perhaps not for elderly old school tourists.

    rating15 Dec 2023

    The warm helpful reception staff made our stay pleasurable. The hotel is basic, clean and reasonably well situated - taxis booked through reception came in good time and cost 14 euros to most...

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