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Mercure Hotel Hamburg Am Volkspark

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Mercure Hotel Hamburg Am Volkspark

locationHamburg, Hamburg

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About  Mercure Hotel Hamburg Am VolksparkAbout Mercure Hotel Hamburg Am Volkspark

Location

The hotel is located approximately 10 km away from Hamburg city centre. Within a short walk from the hotel, guests will find public transport connections and a park. Nearby places of interest include the Barclaycard Arena and the Volksparkstadion (each approximately 1.5 km), St. Michaelis church (approximately 7 km), Hagenbeck Zoo (7.5 km) and Miniatur Wunderland (8 km away). Othmarschen railway station is 2 km away and Hamburg airport is about 15 km away from the hotel.

Facility

The hotel welcomes guests in a 6-storey building with a lift and 140 non-smoking rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, medical assistance, room service and a laundry service. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym and a sauna. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant (with high chairs), a breakfast room and a bar. Bed and breakfast is offered as a catering option. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for lunch and dinner). Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

 Amenities at Mercure Hotel Hamburg Am Volkspark Amenities at Mercure Hotel Hamburg Am Volkspark

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Evening Buffet

    • -

      Lunch Buffet

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Gym

    • -

      Indoor Pool

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Public Transport

200 m

Park

200 m

Underground/Over ground Station

200 m

Train Station

2 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

229

Very Good

417

Average

174

Poor

48

Terrible

25

Recent Reviews: 893

  • User:viljars2014

    Trip type:

    Exceptional service level

    rating27 Nov 2025

    The staff at this hotell gives absolutly exceptionally good service and they met me as a customer with kindness and understanding when asking for help. Based on the service level alone, I will truly...
  • User:Heidi Dolly C

    Trip type:

    Very nice hotel.

    rating25 Nov 2025

    Modern. Clean. Comfy beds. Breakfast was extremely good with lots of choices. Staff was Nice and friendly and helpfull Perfect when going to Barclays arena.
  • User:alexejszabo

    Trip type:

    My New Hamburg Go-To

    rating14 Nov 2025

    Our short stay here established The Mercure Hotel as our new favorite Hamburg accommodation. We loved the cool, refreshing atmosphere, but it was the truly exceptional service that elevated our...
  • User:PlanetPassenger

    Trip type:

    Not good, not bad

    rating31 Oct 2025

    Dated commercial hotel in bad need of a general update. Well located to reach the various areas of Hamburg. Rooms were comfortable and enough equipped. Impossible to connect personal devices to the...

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