HYPERION Hotel Hamburg

Recent Reviews: 1444

• User: S Z

  Trip type: Business

  This is not a 5 star. Lazy staff who won't help you. Avoid

  I stayed here for the recent convention and unfortunately had a very poor stay. There is no chance this a 5 star hotel, I dont know how it got the rating.The pillows in the room are genuinely the worst pillows I've ever slept on. The staff were rude, didn't seem interested in helping us at all and anytime you asked for something they wouldn't do it. You would have to chase them up again to ask for… Read moreI stayed here for the recent convention and unfortunately had a very poor stay. There is no chance this a 5 star hotel, I dont know how it got the rating.The pillows in the room are genuinely the worst pillows I've ever slept on. The staff were rude, didn't se… Read more

• User: drstevenjeon_93t

  Trip type: Solo travel

  Unfortunately, it didn't meet my expectation.

  Not a pleasant experience to be honest – Maia checked me in but she didn’t say anything throughout the check-in process. As such I would expect such question to confirm how many night(s) I am staying - I only stayed one night and was pretty cheap. She handed me a paper but didn’t say anything what to do – should of ask me to confirm my detail whether its correct or not. A guest would be like what… Read moreNot a pleasant experience to be honest – Maia checked me in but she didn’t say anything throughout the check-in process. As such I would expect such question to confirm how many night(s) I am staying - I only stayed one night and was pretty cheap. She handed m… Read more

• User: urgardenday

  Trip type: Business

  wonderful trip

  close to the hamburg central stations, walking by 5 mins if you have no luggage. good view from the windows and fast wifi experience. Christina Dinklage, Gästeservice/Empfang at HYPERION Hotel Hamburg, responded to this review Dear guest, Thanks a million for the amazing rating on your recent stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome… Read moreclose to the hamburg central stations, walking by 5 mins if you have no luggage. good view from the windows and fast wifi experience. Christina Dinklage, Gästeservice/Empfang at HYPERION Hotel Hamburg, responded to this review Dear guest, Thanks a million… Read more

• User: Lucasisme

  Trip type: Solo travel

  Very poor experience

  My experience at HYPERION Hotel Hamburg was shockingly poor, and I feel compelled to warn others.I booked a stay through Hotels.com, fully believing I had reserved August 28–29. When I arrived that same day, I discovered the system had instead booked September 28–29. I explained the situation politely at reception, but was met with complete indifference.The receptionist first claimed he couldn’t s… Read moreMy experience at HYPERION Hotel Hamburg was shockingly poor, and I feel compelled to warn others.I booked a stay through Hotels.com, fully believing I had reserved August 28–29. When I arrived that same day, I discovered the system had instead booked September… Read more

• User: 485santosht

  Trip type: Couples

  Close to all good yet away from city nuisance

  Very good property with spacious rooms and extremely well maintained. Clean bath rooms. Hotel is located just with in 1 km from the Central station yet away from the crowded and not so appealing part of central station area. . We were given Mini bar included and full day access to their Executive Lounge area with snacking , drinks and some fruits, from 7 am to 10 PM, which was great. Had a wonderf… Read moreVery good property with spacious rooms and extremely well maintained. Clean bath rooms. Hotel is located just with in 1 km from the Central station yet away from the crowded and not so appealing part of central station area. . We were given Mini bar included a… Read more