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This luxury hotel is situated directly beside the upper Alster river and within 500 m of links to the public transport network (underground and train station).
The hotel was built in 1909. 221 non-smoking rooms are available to guests in a 4-storey main building and a 7-storey auxiliary building. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 2 lifts. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Further services and facilities include a childcare service, a car hire service, medical assistance, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 13 conference rooms.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a plug adapter and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
The hotel provides a number of options for sport and leisure. Fine weather can be enjoyed on the terrace. Leisure activities and facilities at the hotel include a gym or, for a fee, cycling/mountain biking. An entertainment programme and live music round out the entertainment options.
Various dining options are available, including a restaurant, a dining room, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as à la carte. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.
An der Alster 72-79
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1767 reviewsUser: John P
Trip type: Couples
Ageing Hotel - No Hot Water & No Apology
No hot water and no apology What would have been a fantastic stay for my wife's birthday weekend in Germany, we chose this hotel for location and reviews... yes we had the room with a view, overlooking the lake etc. But the nightmare began with having no hot w…
User: gavril0m
Trip type: Couples
Not a true 5* experience
Google review summaryReviews aren't verified4.64,000 reviews5★4★3★2★1★Reviews on other travel sitesTripadvisor4.3/5 · 1,762 reviewsTrip.com4.7/5 · 127 reviewsGoogle doesn't verify reviews from other travel sites. To see review policies, v…
User: Vieltraveller
Trip type: Solo travel
Room size and view a matter of luck
The good: Mostly very professional staff who answers fast;Possible to check in early;Good breakfast, including a la carte options;Great barkeeper, she really moved the free welcome drink to the next level.The bad:View and size of the room are assigned randomly…
User: Aigneis F
Trip type: Business
Compact comfort, top-tier service
The double room was on the cozy side but still perfectly functional—everything essential was provided. Room service was outstanding, and the staff at reception, the bar, and the restaurant were all exceptionally helpful. The location is unbeatable, and breakfa…
User: J3440RKfredm
Trip type: Friends getaway
Luxurious Hotel with Great Restaurants and Difficult Accounting Problems
The hotel is old school luxury in every way. Although we could not check in due to early arrival, our bags were in our room when we returned. The hotel has amazing views of the lake, and everything is beautifully decorated. We dined in the Atlantic Grill which…
