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Crowne Plaza Hamburg - City Alster

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Crowne Plaza Hamburg - City Alster

locationGermany, Hamburg

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About Crowne Plaza Hamburg - City AlsterAbout Crowne Plaza Hamburg - City Alster

Location

This refined city hotel is centrally located, only minutes from the River Alster. Convenient public transport links and a shopping area are to be found in the immediate area. The centre of Hamburg is within easy reach, just a ten-minute walk away.

Facility

The hotel welcomes guests in a 7-storey building with 3 lifts and 291 non-smoking rooms. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include medical assistance and a laundry service. Cyclists can make use of the bicycle storage area and hire service. To assist guests with their business and communication needs, the business centre offers a projector. Lectures, presentations and meetings can be held in one of the 9 conference rooms.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Fine weather can be enjoyed on the terrace. Leisure activities and facilities at the hotel include cycling/mountain biking, tennis, a gym and a sauna or, for a fee, canoeing. For those who wish to stay active while on holiday, the hotel offers jogging.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. The hotel also offers special catering options. The show cooking is a particularly special attraction.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Crowne Plaza Hamburg - City Alster Amenities at Crowne Plaza Hamburg - City Alster

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Canoe

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Outdoor Pool(s)

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

100 m

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

197

Very Good

231

Average

108

Poor

28

Terrible

10

Recent Reviews: 574

  • User:DipandCoco

    Trip type:

    Excellent stay!

    rating09 Aug 2025

    This hotel offers everything, great location, clean & fresh feel, great food. But what really makes it amazing is their excellent service attitude. Shows in everyone in the hotel staff, honest and...

  • User:Elmar W

    Trip type:

    Crown Plaza Hamburg

    rating27 Jul 2025

    the hotel is nicely located within a residential area which makes it very quiet and gives the feeling to live in the city of Hamburg; public transport is not around the corner; rooms are modern, tidy...

  • User:travel_chris_g

    Trip type: Business

    The hotel exceeded my expectations

    rating21 May 2025

    I hadn't known about this hotel before, so I was quite excited to check in. Somehow, I always associate hotels with "Plaza" in their name with very comfortable accommodations. The first impression...

  • User:Kevandkaren

    Trip type: Business

    First class experience!

    rating28 Mar 2025

    Very difficult to fault the hotel. I’ve not eaten at the restaurant other than for breakfast (which is great), so this I can’t comment on. I love the area due to the quiet nature, but decent...

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