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Best Western Plus Hotel St. Raphael

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Best Western Plus Hotel St. Raphael

locationGermany, Hamburg

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About Best Western Plus Hotel St. RaphaelAbout Best Western Plus Hotel St. Raphael

Location

This hotel is located in the heart of Hamburg.

Facility

The hotel has a lift and features 112 non-smoking rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Equipped with a telephone, a TV, a radio, a stereo system and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Family rooms are available for parents with children.

Sport

The hotel provides a number of options for sport and leisure. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics and aerobics.

Meals

Dining facilities include a restaurant, a dining room and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Best Western Plus Hotel St. Raphael Amenities at Best Western Plus Hotel St. Raphael

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

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      Cycling/Mountain Biking

    • -

      Gym

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

190

Very Good

312

Average

102

Poor

25

Terrible

12

Recent Reviews: 641

  • User:R N

    Trip type:

    Great location near HBF and nice staff

    rating20 Oct 2025

    About a 10-minute walk from Hamburg HBF. It can be a bit of a scrum getting out of the station, wow, busy. Yes, some street people along the way to the hotel but no problems. Check in was friendly...

  • User:irisrieteh

    Trip type: Friends getaway

    Very good for its price!

    rating18 Jul 2025

    We booked a comfort plus room and because we did it quite early in advance, the price was amazing! The room was really big and we even had a great balcony! Most of the staff was really helpful, we...

  • User:Katja x

    Trip type:

    Excellent hotel - great value

    rating17 Aug 2024

    Loved the hugeTv and the fast wifi. Very happy with my stay & will return. I appreciated the efficient staff. Staff super nice & helpful. The area is not the nicest, but I lived in HH and please do...

  • User:SusanneSvensdotter

    Trip type: Family

    Good stay-over in Hamburg

    rating28 Jul 2024

    The hotel was very comfortable and not too far from Hamburg Central train station (15-20min walk). The entry level has a lounge and a small bar, which looked very cosy. The staff was very nice and...

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